Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Average customer rating
4
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
106
4 Stars
15
3 Stars
10
2 Stars
10
1 Star
24
81%of customers recommend this product.
(
82 out of
101)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Customer Rating
5
Great technology features
on December 26, 2025
Posted by: Tjd washer
from 6021 Tuscany Lane
[This review was collected as part of a promotion.] I think this new washer, high capacity and the features mostly the technology makes life much easier.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on December 25, 2025
Posted by: Happy customer5
I love everything about it! So many features, looks esthetic and works great!
Written by a customer while visiting geappliances.com
Customer Rating
5
Supper nice machine!
on December 24, 2025
Posted by: Baxter10
Amazing capacity, speed and cleaning. Super pleased
Written by a customer while visiting geappliances.com
Customer Rating
1
Cleans Well WHEN IT WORKS but a repair headache!
on December 24, 2025
Posted by: AsianPennyPincher
from New Orleans, LA
[This review was collected as part of a promotion.] Listen to the negative reviews. They are real and I truly wish I "did my homework" before buying this washer. I got my washer and dryer set from a local big box electronics and appliance retailer.
In just under two years, repair men have been to my home FOUR, I am not joking FOUR TIMES to repair this washer. It's gone through more than one "control board" and now it needs an "inverter board" for the drive motor and an 'accelerometer' as well.
When this washer works, it's amazing, it cleans well and very efficient. The ability to start your wash load from the app is nice with alerts telling you that your clothes are finished. That's the end of the fun stuff.
This has got to be the most unreliable washer I have ever owned. Given this was virtually top of the line as a washer is an insult and I have owned "cheaper" machines that lasted way longer than this. Of course I am outside the one year GE warranty so each repair was very expensive.
I know GE won't do anything to stand behind the product as I am outside the 1 year mark but I am warning you that you if even thought about this machine because of the perception that GE appliances are the best - you're sorely mistaken. Even my parents used this brand growing up. Never again.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, December 29, 2025
We're sorry to hear that you’re having an issue with your washer after multiple repairs. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY
on December 23, 2025
Posted by: Nat35P
from NJ
DO NOT BUY THIS WASHER !!!!! I had it since August and three service calls. It’s JUNK. Shakes uncontrollably during ANY spin cycle. Doesn’t matter if you wash regular clothes or begging, the washer SHAKES during spin. And for the bonus, it can get stuck on spin so forget about loading your clothes and walking away. YOU ARE THE ONE that needs to stop it. Also, almost every load the washer cannot simply just enter the spin cycle, it takes forever to sense the load. And yes, I know how to do laundry so no need to tell me it’s “unbalanced”. DO NOT BUY !!!!!!! Google this machine and see videos and it shaking. HORRIBLE PRODUCT that I am not stuck with.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, December 26, 2025
We're sorry to hear that you experienced multiple repairs with your washer. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
GE PROFILE WASHER
on December 12, 2025
Posted by: 2DUNE
from Las Vegas NV
[This review was collected as part of a promotion.] Very nice capacity with plenty of wash cycles and tons of features. I am pleased with the performance thus far and the noise level is very acceptable.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst washer ever.
on December 12, 2025
Posted by: GEovner
Many problems occur only after 2 years of use.
Showing door problem, but after replacing the door lock, it works only for one week.
The pomp filter is clean.
Drain hose is installed correctly.
Works great where it is empty.
Now is useless.
Repairing the washer is to expensive, is like buying new.
Newer GE again.
Showing door problem, but after replacing the door lock, it works only for one week.
The pomp filter is clean.
Drain hose is installed correctly.
Works great where it is empty.
Now is useless.
Repairing the washer is to expensive, is like buying new.
Newer GE again.
Response from geappliances.comBy Dianna, GE_Appliances, December 17, 2025
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Family
on December 11, 2025
Posted by: Ashtella
[This review was collected as part of a promotion.] Overall a fantastic Value and quality product, Thank You GE family
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com