Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Average customer rating
4.2
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
73
4 Stars
12
3 Stars
6
2 Stars
6
1 Star
11
91%of customers recommend this product.
(
64 out of
70)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Customer Rating
2
GE Washer
on July 15, 2025
Posted by: Viv ant
On bulking bedding AND towels setting, it is so loud it is annoying & embarrassing.
Response from geappliances.comBy Diego, GE_Appliances, July 23, 2025
We want to help you with the sound level of your washer. First, make sure the unit is properly leveled. To check, gently push and pull on the back right and then the back left corners of the washer. If it rocks or feels uneven, adjust the rubber leveling legs until all four are firmly touching the floor and securely locked in place. Proper leveling can help reduce excess noise during operation.
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
horrible washer
on August 10, 2025
Posted by: LILA D
this is the worst washer I have ever owned, I have to wash my clothes twice a and then final rinse them again and they still have an odor, it says "odor guard" and I really didn't know what that meant until I was researching front load washers, I hate that I wasted my $$ on this washer!!!!
Response from geappliances.comBy Diego, GE_Appliances, August 14, 2025
We'd like to help you with the smell of your unit. We recommend making sure you are using high efficiency detergent while trying not to use too much of it. You can find additional information in page 34 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Appliances
on August 28, 2025
Posted by: Ge Profile Washer Dryer E
from Chesterfield mi
Large capacity many features. Has smart capability too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice machine
on September 4, 2025
Posted by: Tague
from Washington
[This review was collected as part of a promotion.] Washer performs with low noise. Has a large capacity and energy efficient. Love all the different cycles provided.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing
on September 22, 2025
Posted by: Best yet 25
from Dfw
[This review was collected as part of a promotion.] I have had many different types of washers and this one thus far is the best. I can put my king size comforter and sheets with no problems. The cycles are accurate and I just love the many features. Works well and sound is minimum.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Washing Machine!
on September 27, 2024
Posted by: WKSJ
Just recieved our 5.5 cu/ft GE Washer. It's so much quieter than our last one. Love the charcoal grey color too!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
A great addition to the family
on October 6, 2024
Posted by: Ase M
from Alabama
I am really pleased with the performance of the GE Washing Machine. The tub drying function is a great function as there is no smell or build up of soap film on the sealing ring. The unit has an outstanding sanitation mode that has leaves the towels clean and fresh.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, October 17, 2024
Thank you for the positive feedback. We're so glad to hear you're happy with your selection. This unit offers many features, including SmartHQ. With the SmartHQ, you can make sure your washer always has the latest features; from extra cycles for jeans and swimwear, to customized stain removal technology for treating up to 30 different stains. It also delivers remote status notifications and enables remote capabilities, so you can easily control and monitor your washer from anywhere!
Written by a customer while visiting geappliances.com
Customer Rating
5
Convenient, Modern and Functional
on October 11, 2024
Posted by: ssalinas
from Texas
I like the features like no mold protective layer, ventilation will happen after cycles, wifi, smart technology overall that other brands are missing, makes laundry an up to date product, recommend to families looking to do all those heavy loads quicker.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com