Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Average customer rating
4
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
107
4 Stars
15
3 Stars
10
2 Stars
10
1 Star
27
80%of customers recommend this product.
(
82 out of
103)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Customer Rating
5
Great Unit
on August 17, 2026
Posted by: Johnreckkk
These have been great units. I love the over night wash and dry.
Written by a customer while visiting geappliances.com
Customer Rating
4
Worth the money!
on August 17, 2026
Posted by: DaJ58
from Los Ángeles, CA
A solid washing machine, the only ding against this product would be the pedal-stool storage seems a little cheap
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
2nd control board in a year...seriously :(
on August 15, 2026
Posted by: Super sad GE customer
from Seaford, VA
I understand appliances aren't built to last as long ~ but 2 control boards within a year when the washer is 4 years olds is still disappointing.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, August 18, 2026
We would like to review your situation further and have sent you an email requesting additional information to do so. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
It is GOOD but not GREAT
on August 11, 2026
Posted by: LynnieS
It struggles to spin heavy comforters. There is no way to select JUST spin cycle without additional rinse. It would be good if all the cycles were modifiable. The app struggles to maintain connection with GE (it doesn't just connect your phone with the washer, it also needs to contact GE) so fails to find the washer about 35% of the time- though it does eventually recover without reinstalling. There's no mention of where to put the liquid bleach. I love being notified when the washer is done, and the automatic detergent dispenser is wonderful. Even VERY full loads come out clean. The lint filter is easy to clean.
Response from geappliances.comBy Adrian, GE_Appliances, August 12, 2026
We are glad that you are enjoying the notifications when the cycle is complete, the smart dispense feature, and the cleaning performance of this washer. We have provided instructions on where to add liquid bleach in the dispenser on page 16 of the Owner's Manual here: https://images.salsify.com/image/upload/s--Q2ZqW1dH--/207c3da007ffc1f522fe0a1723081c5d6c09941e.pdf. Your feedback is extremely important to us. We will pass these comments regarding the spin only cycle and app connection along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Huge capacity, quiet operation, excellent cleaning, and smart features that actually make laundry easier!
on August 9, 2026
Posted by: MATTHEWM
[This review was collected as part of a promotion.] I’m really impressed with the GE Profile 5.5 cu. ft. Smart Front Load Washer. It has a huge capacity, cleans clothes extremely well, and runs quietly. The smart features are a great bonus and make it easy to keep track of cycles. Overall, it’s a great washer and feels like a quality upgrade.
Written by a customer while visiting geappliances.com
Customer Rating
5
It is an excellent washing machine, but you must keep in mind that it is only functional for washing!!
on July 23, 2026
Posted by: PatriciaF
[This review was collected as part of a promotion.] It is an excellent washing machine, the installation was quick and easy, it brings all the accessories and tools necessary to do it, the capacity of the washing machine is good, it washes enough clothes at the same time and does it perfectly, it is a steam washing system which is good because it saves water and also sanitizes the fabrics. I really like that it doesn’t make any noise. Its (normal) cycle is only 55 minutes to leave the clothes completely washed and squeezed. Despite having the drying option, I do not recommend it because it takes 8 hours to do it and only if it is very little clothes, if it is a considerable amount the clothes after 8h are not completely dry so you should take it into account. He fulfills his other functions perfectly! In fact, she alone calculates the amount of soap and other detergents that the clothes she put to wash need and I love that, I am really fascinated with this washing machine, I already needed a new one and this has been a treasure in my life and my house!
Written by a customer while visiting geappliances.com
Customer Rating
5
Absolutely the best appliance in my home! Need the matching dryer!!!
on July 15, 2026
Posted by: GhassanH
[This review was collected as part of a promotion.] I really don’t know where to begin when talking about this washer. It is gigantic. It is absolutely perfect! There are so many different features on the control panel. It syncs to an app through Bluetooth. It messages me on the app five minutes before the load is finished, as soon as the lot is finished, and in the event that I forget to take the laundry out it reminds me to do so after half an hour. That in another itself is a total game changer. I also love the venting that occurs after the wash is done. It cleans very nicely. There is no detergent residue left over, it has different stain setting options. There’s even an option to dry, but I haven’t used that yet.
Written by a customer while visiting geappliances.com
Customer Rating
1
Run don’t walk away pt.2
on July 13, 2026
Posted by: Run dont walk away pt2
Our washer went out on Friday of the July 4th weekend while we had family in town. This was the fourth time in six months FOR A BRAND NEW WASHER that we have had to schedule someone to fix it. The company they hire to fix the issue has rescheduled again so now one of us can’t show up for our shift because we have to be at home for this. Lost wages and…our small kiddos have stomach issues. Great stack of laundry waiting to be taken care of.
No, I would not recommend this to a friend.
Response from geappliances.comBy Vikki, GE_Appliances, July 15, 2026
We would like to review your situation further and have sent you an email requesting additional information to do so. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com