Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Average customer rating
4
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
107
4 Stars
15
3 Stars
10
2 Stars
10
1 Star
27
80%of customers recommend this product.
(
82 out of
103)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Customer Rating
5
Great features
on March 18, 2025
Posted by: Chetana
It has great capacity and very quite. With awesome efficiency
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Verdict still out
on March 16, 2025
Posted by: mrech1
Verdict is still out on this. Not sure if it's the installers fault or the fault of the washer. Makes squeaking sound as it is washing, whether it is in wash cycle or spin cycle. It is currently on a pedestal but, it shakes and moves quite a bit. The installers put some type of sheet under the feet and the washer moved so much that they are not on the sheets anymore. With that said it is noisy probably due to the squeaking and movement. They are supposed to come look at it this week. We'll see.
Response from geappliances.comBy Adrian, GE_Appliances, March 19, 2025
We see that you have a service appointment scheduled, and we are confident that our technicians will properly diagnose and resolve this squeaking issue that you are experiencing. If any additional issues arise, we're always here to help.
Written by a customer while visiting geappliances.com
Customer Rating
4
Lives up to expectations
on March 16, 2025
Posted by: Dude55
Works great, should have bought this unit years ago.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer & dryer
on March 12, 2025
Posted by: Awsome One
from Lancaster, Ohio
Very nice washer and dryer. Large capacity, cleans great. Easy to operate.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not a great option
on March 1, 2025
Posted by: Daemw
from Arizona
I have had this unit for 3 years now. Not really happy with it. I have had service out4 times already. Now it is leaking again and I can't hook it up to the app so I can monitor when it is done. Plus the fresh option does NOT keep it fresh! Cleaning the drain is difficult and I was told if you do the clean cycle it would clean out the trap/drain, it doesn't. I now have to call service AGAIN! Thank God I purchased the extended warranty. Now I cannot log into my account!
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, March 3, 2025
We're sorry to hear that your washer isn't operating properly. We recommend continuing to work with your extended warranty to resolve this issue.
As far as not being able to log into your account, one of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
As far as not being able to log into your account, one of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
All around great!
on February 28, 2025
Posted by: ReneSB
Awesome! So happy with my purchase! It’s quiet, cleans well and so pretty in the jade color.
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on February 24, 2025
Posted by: Champ310
from Los Angeles, CA
So far so good. Just installed and ran a few cycles. Massive upgrade over what we had.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy
on February 24, 2025
Posted by: MAT76
It is so quiet. I love all the features !! So so happy. It’s easy and love the auto dispensed detergent !! I love this machine
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com