Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Average customer rating
4
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
106
4 Stars
15
3 Stars
10
2 Stars
10
1 Star
24
81%of customers recommend this product.
(
82 out of
101)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Customer Rating
5
New favorite appliance
on April 28, 2025
Posted by: JohnReck
from Texas
I have had mine for a few months now. Very good product. We love the auto dispense. Goes 15 or so loads before you need to add detergent again. Overnight wash/dry feature is also very handy!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Truly CLEAN clothing
on April 25, 2025
Posted by: bluecollarjob
from Rural Utah
The capacity is amazing. We have an oversized king down comforter and it fits nicely and washes well! We live in the country and have blue collar jobs, which creates very dirty clothing. I love the prewash and deciding the soil factor. I love the ability to quickly switch between liquid and powder detergent. My clothing comes out fresh and clean. This is a fantastic washer!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Krystal GE_Appliances, April 30, 2025
We’re thrilled to hear our 5.5 cu. ft. GE Profile Front Load Washer is handling your oversized king comforter and work-tough laundry with ease. Sounds like it’s earning its keep! With features like the UltraFresh Vent System+ with OdorBlock™, Microban® Antimicrobial Technology, and SmartDispense™ that holds up to 50 ounces of detergent, this washer is designed to tackle tough loads while keeping things fresh and clean. We’re so glad it’s delivering the power and flexibility you need — and making laundry day a little more enjoyable!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Washer
on April 23, 2025
Posted by: Ray121
Great capacity. Easy operation. Love remote capabilities.
Response from geappliances.comBy Grace, GE_Appliances, April 29, 2025
Thank you so much for your review!
We're thrilled you're loving the smart features like Smart Wash & Smart Rinse, which use AI sensors to detect soil and detergent levels for a customized clean and better fabric care. And with Adaptive SmartDispense, you can go weeks without refilling—just scan your detergent bottle in the SmartHQ app, and the washer adjusts the dose automatically.
It’s like having a laundry assistant that knows your clothes as well as you do—perfect for those busy weeks when laundry piles up fast.
We are honored to be a part of your home!
We're thrilled you're loving the smart features like Smart Wash & Smart Rinse, which use AI sensors to detect soil and detergent levels for a customized clean and better fabric care. And with Adaptive SmartDispense, you can go weeks without refilling—just scan your detergent bottle in the SmartHQ app, and the washer adjusts the dose automatically.
It’s like having a laundry assistant that knows your clothes as well as you do—perfect for those busy weeks when laundry piles up fast.
We are honored to be a part of your home!
Written by a customer while visiting geappliances.com
Customer Rating
3
loud
on April 19, 2025
Posted by: susan2659
from Millville NJ 08332
It is a nice washer but it makes an ungodly amount of noise and sometimes the clothes seem too dry when I take them out, as if the water never wet them.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, April 22, 2025
We'd like to assist you with your washer. We recommend referring to the troubleshooting section on page 32 of the owner's manual regarding loud and unusual noises. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
This unit does offer a More Water option. This option adds approximately 3 gallons to the wash and rinse portions of the cycle. For more information on this feature, please refer to page 11 of the owner's manual.
https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
This unit does offer a More Water option. This option adds approximately 3 gallons to the wash and rinse portions of the cycle. For more information on this feature, please refer to page 11 of the owner's manual.
Written by a customer while visiting geappliances.com
Customer Rating
5
Elegant and efficient
on April 16, 2025
Posted by: Mina G
from Boise, Idaho
You can fit so many items in these machines…I’m legit obsessed. The cycles run smooth and quiet. So many features to pick from it makes it so easy to wash just about anything. So far I loveeeeee it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome upgrade washer
on April 16, 2025
Posted by: Jr2270
from New Jersey
Very pleased with the washer. It has features that my old washer didn't have. I am learning something new when using the washer. I truly like it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst buy ever
on April 14, 2025
Posted by: GE ULTRAFRESH VENT WASHER
from St Louis Missouri
We bought this washer in 2023 summer. We have had to do 2 repairs on it (luckily I got extended warranty)
I recently had it looked at because it is extremely loud, the fresh vent system doesn't work. I never close the door and it still has an odor...
According to GE the sound is normal
I recently had it looked at because it is extremely loud, the fresh vent system doesn't work. I never close the door and it still has an odor...
According to GE the sound is normal
DONT BUY THIS UNIT...
NO WAY IT SHOULD BE AS LOUD AS IT IS AMD OF COURSE YOU GET NO HELP FROM WARRANTY COMPANY BECAUSE THEY REFER TO GE
NO WAY IT SHOULD BE AS LOUD AS IT IS AMD OF COURSE YOU GET NO HELP FROM WARRANTY COMPANY BECAUSE THEY REFER TO GE
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 17, 2025
We're very sorry to hear you're not having the best experience with your washer. We'd like to assist! It is possible for odors (like a mildew smell) to occur in a Front Load Washer over time. For more information on this, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=22820
As far as the fresh vent system not working, we recommend unplugging the unit for 10 minutes and plugging it back in. You can also refer to the troubleshooting here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18538
If further assistance is needed, please contact your extended warranty company.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=22820
As far as the fresh vent system not working, we recommend unplugging the unit for 10 minutes and plugging it back in. You can also refer to the troubleshooting here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18538
If further assistance is needed, please contact your extended warranty company.
Written by a customer while visiting geappliances.com
Customer Rating
5
Time Saver
on April 13, 2025
Posted by: Effortless1
from USA
Flexibility at your fingertips with ease is key for us to use this product. Also, GE has been quite reliable to us too with the capacity and efficiency all in.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com