Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Average customer rating
4
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
107
4 Stars
15
3 Stars
10
2 Stars
10
1 Star
27
80%of customers recommend this product.
(
82 out of
103)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Customer Rating
5
Great Features
on May 6, 2025
Posted by: OPach
from Arizona
GE washer in 5.5cu front-load is perfect for my family. It can handle large loads with ease including comforters which we've always had to take to commercial laundry mats - saves us tons of money.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Grace, GE_Appliances, May 9, 2025
We’re so glad you’re enjoying these features!
We love the Microban Antimicrobial Technology helps keep your washer fresher by protecting key components like the gasket and dispenser. Plus, with the SmartHQ App what you’re washing—like grass-stained jeans or delicate blouses—and it will recommend the best settings and automatically adjust the machine for optimal results.
Thank you for trusting us with your appliances!
We love the Microban Antimicrobial Technology helps keep your washer fresher by protecting key components like the gasket and dispenser. Plus, with the SmartHQ App what you’re washing—like grass-stained jeans or delicate blouses—and it will recommend the best settings and automatically adjust the machine for optimal results.
Thank you for trusting us with your appliances!
Written by a customer while visiting geappliances.com
Customer Rating
4
Almost a five out of five
on May 6, 2025
Posted by: Doug14Ruhl
from PA
Of what I know of this washer so far I like it. There was only one issue that I had. I did one shirt and it just absorbed the water and cannot drain it. I had to physically take the shirt out of the washer and bring out the access water. So I was not happy about that.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Great looking washer with lots of features
on May 6, 2025
Posted by: Bazz13
Great washer with a few limitations. Primarily the shaking, whether you have little of a lot of washing this washer can shake uncontrollably. Mine was installed close to the dryer and scraped the dryer from all the shaking. Unfortunately GE hasn’t been able to match Samsung washers when it comes to the shaking. I found that if it starts to shake I hold it on top and that allows it to complete a cycle in most cases. It’s a great looking unit with great features and if they found a way to control the shaking it would be a 5 star washer. I have mine installed on the first floors and was told these units are really designed for a concrete solid floor. Also not great for a little amount of washing.
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, May 7, 2025
We'd like to assist you with your washer shaking. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
Written by a customer while visiting geappliances.com
Customer Rating
5
Stainless
on May 5, 2025
Posted by: Spinningheathen
from Georgia
Performance has been exceptionally good. Easy features to implement.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
New favorite appliance
on April 28, 2025
Posted by: JohnReck
from Texas
I have had mine for a few months now. Very good product. We love the auto dispense. Goes 15 or so loads before you need to add detergent again. Overnight wash/dry feature is also very handy!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Truly CLEAN clothing
on April 25, 2025
Posted by: bluecollarjob
from Rural Utah
The capacity is amazing. We have an oversized king down comforter and it fits nicely and washes well! We live in the country and have blue collar jobs, which creates very dirty clothing. I love the prewash and deciding the soil factor. I love the ability to quickly switch between liquid and powder detergent. My clothing comes out fresh and clean. This is a fantastic washer!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Krystal GE_Appliances, April 30, 2025
We’re thrilled to hear our 5.5 cu. ft. GE Profile Front Load Washer is handling your oversized king comforter and work-tough laundry with ease. Sounds like it’s earning its keep! With features like the UltraFresh Vent System+ with OdorBlock™, Microban® Antimicrobial Technology, and SmartDispense™ that holds up to 50 ounces of detergent, this washer is designed to tackle tough loads while keeping things fresh and clean. We’re so glad it’s delivering the power and flexibility you need — and making laundry day a little more enjoyable!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Washer
on April 23, 2025
Posted by: Ray121
Great capacity. Easy operation. Love remote capabilities.
Response from geappliances.comBy Grace, GE_Appliances, April 29, 2025
Thank you so much for your review!
We're thrilled you're loving the smart features like Smart Wash & Smart Rinse, which use AI sensors to detect soil and detergent levels for a customized clean and better fabric care. And with Adaptive SmartDispense, you can go weeks without refilling—just scan your detergent bottle in the SmartHQ app, and the washer adjusts the dose automatically.
It’s like having a laundry assistant that knows your clothes as well as you do—perfect for those busy weeks when laundry piles up fast.
We are honored to be a part of your home!
We're thrilled you're loving the smart features like Smart Wash & Smart Rinse, which use AI sensors to detect soil and detergent levels for a customized clean and better fabric care. And with Adaptive SmartDispense, you can go weeks without refilling—just scan your detergent bottle in the SmartHQ app, and the washer adjusts the dose automatically.
It’s like having a laundry assistant that knows your clothes as well as you do—perfect for those busy weeks when laundry piles up fast.
We are honored to be a part of your home!
Written by a customer while visiting geappliances.com
Customer Rating
3
loud
on April 19, 2025
Posted by: susan2659
from Millville NJ 08332
It is a nice washer but it makes an ungodly amount of noise and sometimes the clothes seem too dry when I take them out, as if the water never wet them.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, April 22, 2025
We'd like to assist you with your washer. We recommend referring to the troubleshooting section on page 32 of the owner's manual regarding loud and unusual noises. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
This unit does offer a More Water option. This option adds approximately 3 gallons to the wash and rinse portions of the cycle. For more information on this feature, please refer to page 11 of the owner's manual.
https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
This unit does offer a More Water option. This option adds approximately 3 gallons to the wash and rinse portions of the cycle. For more information on this feature, please refer to page 11 of the owner's manual.
Written by a customer while visiting geappliances.com