Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Average customer rating
4.2
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
81
4 Stars
12
3 Stars
7
2 Stars
6
1 Star
14
91%of customers recommend this product.
(
70 out of
77)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Customer Rating
4
The good and the bad
on August 29, 2025
Posted by: ChiliIII
from Monument CO
[This review was collected as part of a promotion.] We like the larger capacity washer. We also like to feature that allows us to add water. The only negative is that it is very noisy.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 29, 2025
Posted by: KricketP
[This review was collected as part of a promotion.] Loving my washing machine. Has lots of neat features and washes a king comforter with no problem.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and holds a lot
on September 3, 2025
Posted by: Stinker GG
[This review was collected as part of a promotion.] I have only had the washer a few days now, and have used it twice. Once for towels and the other a large load of dark clothes. The capacity is very big inside (5.5) cubic ft. The washer is pretty, with great features/ settings. I'm happy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Quality Washer
on September 4, 2025
Posted by: jc1me2
from Kansas
[This review was collected as part of a promotion.] Nice, quality washer. Tub is ginormous and lots of customizable features. Does a great job cleaning our clothes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good so far!!
on September 6, 2025
Posted by: Rose77
[This review was collected as part of a promotion.] Does a great job but it's noisier than my last washer. It also shakes hard when trying to balance load.
Written by a customer while visiting geappliances.com
Customer Rating
3
Smarthq
on September 6, 2025
Posted by: Poolguide
from Los angeles
[This review was collected as part of a promotion.] The barcode for smarthq does not work. Big letdown the first day. Washer capacity is good
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, September 9, 2025
We are glad to assist with the wifi connection of your washer. We recommend referring to page 14 of the owner's manual to scan a QR code. Here is the link: https://products-salsify.geappliances.com/image/upload/s--7SJ2Cn5O--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
If further assistance is needed with the QR code, call the Connected Home Support Line at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST), or email connected@help.geappliances.com
If further assistance is needed with the QR code, call the Connected Home Support Line at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST), or email connected@help.geappliances.com
Written by a customer while visiting geappliances.com
Customer Rating
5
Washer
on October 9, 2025
Posted by: Zariyah1
from East Meadow
[This review was collected as part of a promotion.] I love my washer n dryer. It’s high technology, easy to use. My kids can use it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, October 10, 2025
We are excited that you are loving your new washer and its ease of use. This is such a beautiful model with many great cleaning features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your washer for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing washer
on October 12, 2025
Posted by: Spruitt
[This review was collected as part of a promotion.] This washer is incredible. I am amazed at how clean my clothes come out. That sounds silly, but this really does a better job than the unit I replaced.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com