Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Average customer rating
4
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
107
4 Stars
15
3 Stars
10
2 Stars
10
1 Star
27
80%of customers recommend this product.
(
82 out of
103)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Customer Rating
5
Features
on June 16, 2025
Posted by: 1234new
from Chippewa Falls WI
Enjoy all the features. Never thought we'd own this appliance. I'm disappointed we waited so long.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Junk
on June 14, 2025
Posted by: 8147584103
from PA
Many issues. GE had to replace the washer.
The dryer door fell apart and the door had to be replaced
The dryer door fell apart and the door had to be replaced
Features
5
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, June 17, 2025
We're sorry that your washer needed to be replaced and the that door for your dryer also needed repair. We do see that you got in touch with our Bodewell team and was able to get the problems resolved. We're confident that your appliances are going to last for many years to come. Please let us know if you ever have any questions, we're always happy to help.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great performance great buy!
on June 12, 2025
Posted by: Imagesntime
from New Mexico
Best unit I have ever bought. Love the capacity and performance. The cycles between the set are great which saves energy and not to mention the noise level is next to nothing. Most of the time I forget it is running until my phone reminds me. I love it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Horrible spin capabilities
on June 4, 2025
Posted by: Vaughn 11
from Denver Colorado
Works ok but has a horrible time spinning out king comforters or mattress pads . If you want a washer you need to babysit all the time this is is it.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, June 6, 2025
We want to help out with your washer and the spin cycle during heavier loads. The first thing we suggest inspecting is if the washer is completely level to the ground. Being on an uneven surface can cause excess movement and balance compensation.
It is also important to sort the load optimally, we recommend not mixing heavy items with lighter items.
If you are still experiencing issues, we do suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
It is also important to sort the load optimally, we recommend not mixing heavy items with lighter items.
If you are still experiencing issues, we do suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer
on May 31, 2025
Posted by: Mcp508
from Dudley ma
Great washer love all the features and they look beautiful.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
LOUD!!!!!!
on May 18, 2025
Posted by: Sstrastr
from Kennewick, WA
I would not buy this unit. We had the first washer delivered broken. We have been using it for less than 6 months and it is so LOUD, when it is spinning. You can’t talk in the room. I can hear it through the house. Stay away from this washer. For the amount of money it cost it is definitely not worth it. Don’t buy it!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 21, 2025
Since you are experiencing loud or unusual noise; vibration or shaking, we have provided some troubleshooting tips to view before calling service on page 32 of the Owner's Manual at the link below as there can be multiple factors that cause this noise.
https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
SmartDispense
on May 14, 2025
Posted by: KD0001
I really like the SmartDispense option, no guessing how much detergent. Just fill to the max line and let the washer do the guess work.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Grace, GE_Appliances, May 16, 2025
No more Googling how much detergent you need for this week’s laundry!
We’re so glad you’re enjoying all the great features. One we especially love is Smart Wash & Smart Rinse. Using AI technology, sensors monitor soil and detergent levels throughout the cycle—even during the rinse—to optimize wash times, protect your fabrics, and ensure everything comes out truly clean.
It’s like having a laundry expert built right into your washer—so you don’t have to second-guess if your kid’s muddy soccer jersey is actually clean.
We're honored to be a part of your home, thank you for trusting us with your appliances.
We’re so glad you’re enjoying all the great features. One we especially love is Smart Wash & Smart Rinse. Using AI technology, sensors monitor soil and detergent levels throughout the cycle—even during the rinse—to optimize wash times, protect your fabrics, and ensure everything comes out truly clean.
It’s like having a laundry expert built right into your washer—so you don’t have to second-guess if your kid’s muddy soccer jersey is actually clean.
We're honored to be a part of your home, thank you for trusting us with your appliances.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on May 14, 2025
Posted by: SLClark
from Oklahoma
This GE Profile Washer even cleaned my Patio furniture cushions. Excellent
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com