Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Average customer rating
4
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
106
4 Stars
15
3 Stars
10
2 Stars
10
1 Star
24
81%of customers recommend this product.
(
82 out of
101)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Customer Rating
5
Great washer
on May 31, 2025
Posted by: Mcp508
from Dudley ma
Great washer love all the features and they look beautiful.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
LOUD!!!!!!
on May 18, 2025
Posted by: Sstrastr
from Kennewick, WA
I would not buy this unit. We had the first washer delivered broken. We have been using it for less than 6 months and it is so LOUD, when it is spinning. You can’t talk in the room. I can hear it through the house. Stay away from this washer. For the amount of money it cost it is definitely not worth it. Don’t buy it!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 21, 2025
Since you are experiencing loud or unusual noise; vibration or shaking, we have provided some troubleshooting tips to view before calling service on page 32 of the Owner's Manual at the link below as there can be multiple factors that cause this noise.
https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
SmartDispense
on May 14, 2025
Posted by: KD0001
I really like the SmartDispense option, no guessing how much detergent. Just fill to the max line and let the washer do the guess work.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Grace, GE_Appliances, May 16, 2025
No more Googling how much detergent you need for this week’s laundry!
We’re so glad you’re enjoying all the great features. One we especially love is Smart Wash & Smart Rinse. Using AI technology, sensors monitor soil and detergent levels throughout the cycle—even during the rinse—to optimize wash times, protect your fabrics, and ensure everything comes out truly clean.
It’s like having a laundry expert built right into your washer—so you don’t have to second-guess if your kid’s muddy soccer jersey is actually clean.
We're honored to be a part of your home, thank you for trusting us with your appliances.
We’re so glad you’re enjoying all the great features. One we especially love is Smart Wash & Smart Rinse. Using AI technology, sensors monitor soil and detergent levels throughout the cycle—even during the rinse—to optimize wash times, protect your fabrics, and ensure everything comes out truly clean.
It’s like having a laundry expert built right into your washer—so you don’t have to second-guess if your kid’s muddy soccer jersey is actually clean.
We're honored to be a part of your home, thank you for trusting us with your appliances.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on May 14, 2025
Posted by: SLClark
from Oklahoma
This GE Profile Washer even cleaned my Patio furniture cushions. Excellent
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on May 6, 2025
Posted by: OPach
from Arizona
GE washer in 5.5cu front-load is perfect for my family. It can handle large loads with ease including comforters which we've always had to take to commercial laundry mats - saves us tons of money.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Grace, GE_Appliances, May 9, 2025
We’re so glad you’re enjoying these features!
We love the Microban Antimicrobial Technology helps keep your washer fresher by protecting key components like the gasket and dispenser. Plus, with the SmartHQ App what you’re washing—like grass-stained jeans or delicate blouses—and it will recommend the best settings and automatically adjust the machine for optimal results.
Thank you for trusting us with your appliances!
We love the Microban Antimicrobial Technology helps keep your washer fresher by protecting key components like the gasket and dispenser. Plus, with the SmartHQ App what you’re washing—like grass-stained jeans or delicate blouses—and it will recommend the best settings and automatically adjust the machine for optimal results.
Thank you for trusting us with your appliances!
Written by a customer while visiting geappliances.com
Customer Rating
4
Almost a five out of five
on May 6, 2025
Posted by: Doug14Ruhl
from PA
Of what I know of this washer so far I like it. There was only one issue that I had. I did one shirt and it just absorbed the water and cannot drain it. I had to physically take the shirt out of the washer and bring out the access water. So I was not happy about that.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Great looking washer with lots of features
on May 6, 2025
Posted by: Bazz13
Great washer with a few limitations. Primarily the shaking, whether you have little of a lot of washing this washer can shake uncontrollably. Mine was installed close to the dryer and scraped the dryer from all the shaking. Unfortunately GE hasn’t been able to match Samsung washers when it comes to the shaking. I found that if it starts to shake I hold it on top and that allows it to complete a cycle in most cases. It’s a great looking unit with great features and if they found a way to control the shaking it would be a 5 star washer. I have mine installed on the first floors and was told these units are really designed for a concrete solid floor. Also not great for a little amount of washing.
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, May 7, 2025
We'd like to assist you with your washer shaking. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
Written by a customer while visiting geappliances.com
Customer Rating
5
Stainless
on May 5, 2025
Posted by: Spinningheathen
from Georgia
Performance has been exceptionally good. Easy features to implement.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com