Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Average customer rating
4.2
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
73
4 Stars
12
3 Stars
6
2 Stars
6
1 Star
11
91%of customers recommend this product.
(
64 out of
70)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Customer Rating
1
Another disappointment to Match the Pairing Dryer
on July 29, 2025
Posted by: A HUGE disappointment
from Iowa
1 star for the capacity - it does hold a LOT; 1 star for the no mold feature (although its too new to tell - it seems to be better than the last front loads); the rest doesn't deserve much - incredibly noisy (although all reviews did say so ITS SO TRUE); Features for loads are not suitable; Nearly always have to use extra water cycle; Sadly for GE, its a disappointment overall
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, August 6, 2025
We are happy that you are enjoying this washer's capacity. Your feedback is extremely important to us. We will pass these comments regarding the features and water level along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer!
on August 1, 2025
Posted by: Lori0307
My large capacity washer is a dream! The features are perfect and the cycle options have been plenty. It’s a great performance machine and also very sharp looking!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Does 10 yr limited warranty take care of this
on August 2, 2025
Posted by: Redfeech
from Dilley ,Texas
Washer is barely 2 years old and won’t drain or spin
I would recommend this to a friend!
Features
5
Performance
2
Quality
2
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, August 8, 2025
We're sorry to hear about your washer not draining or spinning. We'd like to help out with this.
We recommend first checking that the drain hose behind the unit is not kinked or clogged. You will want to also check that the pump filter isn't clogged. You can find instructions for cleaning the pump filter on page 21 in the user manual here: https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
We also suggest trying an electronic reset. This can be done by unplugging the power cord for 2-3 minutes, then plugging it back in. If none of the troubleshooting helps, then we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
We recommend first checking that the drain hose behind the unit is not kinked or clogged. You will want to also check that the pump filter isn't clogged. You can find instructions for cleaning the pump filter on page 21 in the user manual here: https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
We also suggest trying an electronic reset. This can be done by unplugging the power cord for 2-3 minutes, then plugging it back in. If none of the troubleshooting helps, then we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 8, 2025
Posted by: Sheabug11
It is a great product. There are lots of features. Huge drum and comes out clean. Nothing is unbalanced. I love it so far!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer !!
on August 9, 2025
Posted by: Sue1962
We have a king size bed and bulky sheets and blankets are no problem in this washer. It is quiet and the change in cycles are seamless. I highly recommend this washer to resolve all of your wash day problems.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great performance
on August 19, 2025
Posted by: BRUNEL
from 1744 SW Nantucket Ave
Love the performance of this machine so far. Love tbe auto soap dispenser.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best for the family!
on August 20, 2025
Posted by: Lmoy95
from Kalispell, MT
As a family of 5 the washing machine is the steering wheels of the home. This has the largest capacity, versatility for different loads and makes laundry easy even for my 7yr old with the ability to pre-load laundry detergent I’m not worried about waste.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Washer
on August 22, 2025
Posted by: jamaicameonemoretime
Love this washer. The size is perfect for king size bedding or sleeping bags. Very quiet. I wish it had a signal for completion, but I haven't found that yet.
Written by a customer while visiting geappliances.com