Customer reviews from narwal.com
Narwal - S20+ Upright Cordless Lightweight 4-in-1 Upright Vacuum Mop - Gray
Average customer rating
5
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
27
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for Narwal - S20+ Upright Cordless Lightweight 4-in-1 Upright Vacuum Mop - Gray
Posted by: Eric L.
from Brooklyn, NY
Gender:Male
Verified Purchase:Yes
I took advantage of Narwal's recent sale to upgrade my vacuum mop. The Narwal S20 Pro beats my old one in every way. In my opinion, key advantages are: 1) cleaning solution is mixed automatically, 2) edge to edge cleaning, 3) less water used in cleaning process, which means less times to refill the clean water tank and to empty the dirty water tank, and 4) machine's ability to lie flat to get under beds, cabinets, etc. Some concerns include: 1) durability, it's a new, so no issues yet, but time will tell, and 2) battery life, rechargeable batteries don't last forever. How long until it stops recharging and are they replaceable? Again, time will tell. Overall though, I'm happy with my purchase and would highly recommend to anyone looking for a vacuum mop.
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Posted by: Christie
from Texas
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I love how it talks to me and tells me what it’s doing! I don’t feel like I have to use a separate vacuum anymore.
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Customer Rating
5
IS A MUST BUY!
on July 5, 2025
Posted by: N88
I bought and I AM IN LOVE! Cleans great, absorbs everything! Love how it devides the dirt from the dirty water making it an easier cleaning when done using it. 10/10 definitely recommend and this is coming from a professional house cleaning for more than 10 years cleaning and I have never in my life seen a gadget that is worth it’s value.
Written by a customer while visiting narwal.com
Posted by: jeskmack
from Kernersville, NC
Gender:Female
Verified Purchase:Yes
I have tried other dry/wet vacuums and this is by far the best one. It has great suction, the water comes out with every stroke, it tells you where the floor is more dirty, the water needs to be changed, when it's cleaning, it's self propelling, and the battery lasts a decent amount of time. I do wish the clean water tank was bigger. I have to refill it about 2 times just to do my downstairs. I have no carpet downstairs, but the battery usually lasts the whole time. I found that if I stand the handle up, it says "cleaning paused", that usually makes the battery last longer. I have found that it will say that I have to clean it in the middle of vacuuming before I can finish, which is a little annoying. I don't do the whole cleaning process, just enough to get the roller clean. I'm not exactly sure why it can't make it through my entire vacuuming and then have me clean it. Other than those few things, I can't think of a negative. I'm really glad I watched reviews before purchasing and chose this dry/wet vacuum. I would definitely purchase it again and probably other products from this company. My husband on the other hand, thinks the price is too much. ;)
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Posted by: Tracy
from Scottsdale, Arizona
Gender:Female
Verified Purchase:Yes
I am amazed how wonderful this vacuum/mop cleaner performs. I have a lot of tile and I would spend hours cleaning. First vacuuming and then using a mop and 2 buckets, emptying the water constantly so my floors were clean. This has changed everything. It is so easy to use and does it all. All you have to do is guide it over the floor. I was a little concerned I wouldn’t understand what to do as I find myself technologically challenged, but I easily figured it out and it helps that it talks to you! I highly recommend you try it!
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Customer Rating
5
Time saver that cleans deeply
on May 3, 2025
Posted by: BLH
from Virginia
Gender:Female
I love this vacuum mop. It has cut down my cleaning time exponentially. The amount of time it saves helps it pay for itself very quickly. My floors feel the cleanest they have ever felt. Definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Posted by: SoFlo
Gender:Female
Verified Purchase:Yes
The Narwal S20 Pro Vacuum Mop is WONDERFUL! I tried two other highly rated vacuum mops and their performance was not what I expected. Then came the Narwal S20. What a difference in handling, performance and results. I am thrilled with this machine.
Written by a customer while visiting narwal.com
Customer Rating
5
Awesome machine!
on March 29, 2025
Posted by: Taylor’s Aunt
from Rancho Mission Viejo California
Gender:Female
I just bought my S20 and replaced my Tineco 5. I love the Narwal so much more! It is easy to push. The detergent will last up to 40 days once you fill up the detergent tank. So you don’t have to continually stop to fill up the clean water tank as you do with the Tineco. It doesn’t use as much water as the Tineco so I only had to empty the dirty water tank once when I was done mopping. The battery life is awesome! I still had 50% of a charge left when I was done cleaning my floors.I love the fact that the brush is disinfected and dried when you’re done using the machine. It also has dual edge cleaning which the Tineco did not. Overall, this machine is a much better product than the Tineco. Well done Narwal!!
Written by a customer while visiting narwal.com