Customer reviews from narwal.com
Narwal - Freo X Ultra Bonus Pack Robot Vacuum - White
Average customer rating
4.9 out of 5
4.9
(29 Reviews)
Open Ratings Snapshot
Rating breakdown 29 reviews
5 Stars
26
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
80%of customers recommend this product. 
(
4 out of 5
)
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Customer Reviews for Narwal - Freo X Ultra Bonus Pack Robot Vacuum - White
Customer Rating
4 out of 5
4
Narwal review
on March 15, 2025
Posted by: Pet
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great product I think making layout changes it’s not really intuitive
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Customer Rating
5 out of 5
5
The app is nice have to go through it and map o
on April 10, 2025
Posted by: Kari
from West Fargo, ND
Gender:Female
Verified Purchase:Yes
Takes awhile to vacuum and mop but does a great job
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Customer Rating
5 out of 5
5
Happy customer!
on May 4, 2025
Posted by: Bowie
from CALIFORNIA
Gender:Male
This product is great!!!!! We love it so much we bought another one for our grandson, so now we have two in the family.
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Customer Rating
5 out of 5
5
Recommend it!
on May 22, 2025
Posted by: soy
from Seattle, WA
Gender:Female
I’ve been using the Narwal Freo X Ultra for about a year now, and it’s been working great the whole time. The cleaning performance is solid and I really like how low-maintenance it is with the self-cleaning feature.
One thing I do find a bit inconvenient is having to empty the dirty water tank manually. The system does support direct drainage, which would make things much easier, but unfortunately my home setup doesn’t allow for it. If I could’ve installed that, it would’ve made the whole experience even better.
Overall, though, it’s an excellent robot vacuum that’s been reliable and effective. I’d definitely recommend it to anyone looking for a hands-off cleaning solution.
Written by a customer while visiting narwal.com
Customer Rating
5 out of 5
5
Worth EVERY Penny
on July 1, 2025
Posted by: Jenna
from Dallas, TX
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I researched multiple brands before landing on Narwal. We have 4 dogs, 4 cats, 2 rabbits and 2 children with a mix of tile, hardwood and carpet. Mapping a 3200sqft house took less than 15 minutes. My floors have never been cleaner. I have run it almost daily. The app to set no go areas and customize how and where it cleans is next level. Buy. This. Now.
I would recommend this to a friend!
Written by a customer while visiting narwal.com
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