Customer reviews from https://www.asus.com
ASUS - AX1800 Dual Band Wi-Fi 6 Router - Black
Average customer rating
4.2
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
87
4 Stars
15
3 Stars
7
2 Stars
7
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for ASUS - AX1800 Dual Band Wi-Fi 6 Router - Black
Customer Rating
5
great router for the price and maybe a bit more.
on December 5, 2023
Posted by: jl_boston
Frequency of use:Daily
Verified Purchase:Yes
this is my third asus router - I finished the basement and added this as an ai-mesh node. Very easy to add to the mesh and works as advertised. Throughput is identical to the master router and the other node.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Lara01
Frequency of use:Daily
Verified Purchase:Yes
Nice design. I would prefer a 2.5G port. I do not like the orientation of the power adapter. Sideways orientation consumes too many outlet ports
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Tyriq
Frequency of use:Daily
Verified Purchase:Yes
easy to setup works great and vpn was easy to install which was the main reason I purchased it
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
5
Kudos to the ASUS team for their assistance!
on September 25, 2023
Posted by: KB2316
Verified Purchase:Yes
I wanted to express how exceptionally outstanding the customer service I received for my ASUS Router was. The support team went above and beyond to assist me with my technical issues, and their responsiveness and expertise truly impressed me. Kudos to the ASUS team for their exceptional service!
Written by a customer while visiting https://www.asus.com
Posted by: J.Ramirez
Frequency of use:Daily
Verified Purchase:Yes
So far is working better compared to my previous D Link router. Easy to set up and the is amazing.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: SAB3
Frequency of use:Daily
Verified Purchase:Yes
So I'll say this upfront, once I got the router set up and running it has worked flawlessly. It's just the set up part that you have to look out for. I spent several hours trying to set up the router and in the end I required the computer interface, the mobile phone app and a factory reset to get the job done. I couldn't have succeeded without all three. That's a little much and honestly the lack of a product manual is unforgivable.
With the problems I had I probably rated the product a star too high, but performance is number one for me so I'll stick with it.
With the problems I had I probably rated the product a star too high, but performance is number one for me so I'll stick with it.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Elisa S
Frequency of use:Daily
Verified Purchase:Yes
This was very easy to setup and I really like the app used for setting it up and to use to maintain the router. I really like how you can easily see all the devices connected to your wifi.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
5
Fine Router for Average Size Home/Common Usage
on August 22, 2023
Posted by: CommonUser
Verified Purchase:Yes
This is my third ASUS router. The first developed a spring problem with the on/off switch which was a known issue for that model; the second was fried in an electrical storm. But, they both functioned perfectly and has a nice user interface. So, when I needed another router, I really didn't look any further after a technician alerted me I should be looking for an "ax" router. I live in a bi-level home with about 1,250 sq ft of living space on each level. Only two people with demands on the wi-fi. Need wi-fi to the TV, audio receiver, Roku units on three upstairs TV's, Alexa, phones, tablets, laptop, security cameras, garage door opener, and an occasional guest. Of course, not all devices make demands all at the same time. I get an acceptable signal when I'm on the outside back deck or in the attached garage. The most distant device is a camera outside the garage which is about 40 ft through concrete block wall and two wood stud walls and I have two out of three bars of signal to that device. I have a wi-fi analyzer to view the signal strength in all parts of the house and get a "green" virtually everywhere. However, the speed delivered is different depending on the band being used. Many recommend naming both bands the same and letting the device select which band is best. However, I don't do that. I first identified an acceptable signal, and then tested the through speed for each device in each area and then set each device to use the band that delivers the fastest speed. The main TV and audio receiver in the family room is next room to the router so I set them to use the 5GHz band. The iPhones seem to work best on the 5GHz band, and I let virtually all the other devices use the 2.4GHz band. In a perfect world, with all devices in the house up-to-date with the latest/greatest wi-fi technology, then I'd consider giving both bands the same name and just let the device pick the best band. In the month this device has been installed, it hasn't missed a beat. Can be installed and used by it's defaults. User interface is very similar to previous ASUS interfaces except for an appearance facelift. I'd say this router is just fine for a house the size of mine and satisfies the needs of common wi-fi usage. Sure, I'd buy it again.
Written by a customer while visiting https://www.asus.com