Customer reviews from belkin.com
Belkin - BOOST↑CHARGE Pro Wireless Power Bank 5K w/ Qi2, MagSafe Compatible with Kickstand - for iPhone 16, 15, 14, and More - White
Average customer rating
3.6
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
9
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
5
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Belkin - BOOST↑CHARGE Pro Wireless Power Bank 5K w/ Qi2, MagSafe Compatible with Kickstand - for iPhone 16, 15, 14, and More - White
Customer Rating
1
Product failure
on April 12, 2025
Posted by: Ccole
This product is a failure. Every time I place it on my phone it only charges about 10% before it overheats my phone and shuts off. I already had it replaced once by warranty due to the battery getting so hot I could barely touch it. The replacement does the same thing.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin Support, April 15, 2025
Hi, Ccole,
We’d love to help you further! For immediate assistance, please email us at BelkinCares@belkin.com with the following details:
• A photo of the power bank
• A copy of the receipt
• A link to this post for reference
We’ll take it from there!
Regards,
Jean
Belkin Support
We’d love to help you further! For immediate assistance, please email us at BelkinCares@belkin.com with the following details:
• A photo of the power bank
• A copy of the receipt
• A link to this post for reference
We’ll take it from there!
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Battery overheats - unusually.
on April 14, 2025
Posted by: Ccole
Just received the second unit of this product after returning my first one. The replacement product has the same issue. It overheats my phone and shuts off charging after only 10-15 minutes of charging and only 3-4% of battery charge. This overheating is damaging to the phone battery and the wireless charger becomes so hot you can barely touch it.
Response from belkin.comBy Customer Service, April 14, 2025
Hi Ccole! Our heartfelt apologies for the disappointment that our product has caused you. This is not the experience we want you to have. We’re committed to making things right and would appreciate the opportunity to resolve this issue. Please call or message us at any of our support platforms to assist you further;
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
Maryann
Belkin Support
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
Maryann
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Hot When In Use
on April 16, 2025
Posted by: calimama
Great concept and good, small size. Huge negative is that it gets incredibly hot when using. I worry it's going to burst into flames so it's been just sitting in drawer.
Response from belkin.comBy Belkin Support, April 17, 2025
Hi, calimama,
We understand where you're coming from and would like to assist you further. Please email us at BelkinCares@belkin.com with the following information:
• The link to this review post as reference
• A photo of the power bank
• A copy of the receipt
• Model of your phone
• Your full name
• Phone number
• Shipping address in this format
- street:
- City:
- Zip/Postal Code:
- State/Province:
- Country:
Regards,
Jean
Belkin Support
We understand where you're coming from and would like to assist you further. Please email us at BelkinCares@belkin.com with the following information:
• The link to this review post as reference
• A photo of the power bank
• A copy of the receipt
• Model of your phone
• Your full name
• Phone number
• Shipping address in this format
- street:
- City:
- Zip/Postal Code:
- State/Province:
- Country:
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com