Customer reviews from Samsung US
Samsung - T9 Portable SSD 2TB, Up to 2,000MB/s, USB 3.2 Gen2 - Gray
Average customer rating
4.8
(437 Reviews)
Rating breakdown 437 reviews
5 Stars
386
4 Stars
34
3 Stars
6
2 Stars
4
1 Star
7
97%of customers recommend this product.
(
262 out of
270)
Customer Reviews for Samsung - T9 Portable SSD 2TB, Up to 2,000MB/s, USB 3.2 Gen2 - Gray
Customer Rating
5
SSD T9 4Gb
on August 21, 2025
Posted by: Mo12
[This review was collected as part of a promotion.] Fast, reliable, and portable — the T9 4TB SSD offers huge storage with excellent transfer speeds in a sleek design.
Written by a customer while visiting Samsung US
Customer Rating
5
SSD: Slim and Secure Device
on August 22, 2025
Posted by: Sugi97
Expertise:Intermediate
[This review was collected as part of a promotion.] Slim so it can fit a pocket, but huge capacity and quality security! All that and its still easy to use and manage!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
T9 SSD Experienced Features
on August 22, 2025
Posted by: Nikhil
from Phoenix, Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] My brother got it and its way faster in transferring data. We had lenovo legion go game and he used the ssd to fetch games and it hardly takes minutes coping data in system. Even sometimes we played by installing game in ssd and played.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 27, 2025
Posted by: Lmorgan77
[This review was collected as part of a promotion.] This product is fast and does exactly what i need it for
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on August 27, 2025
Posted by: Ruvioluxe
[This review was collected as part of a promotion.] Great product, functions as listed. This item really speaks for itself.
Written by a customer while visiting Samsung US
Customer Rating
4
Durable
on August 29, 2025
Posted by: GANESH
from Nepal
Expertise:Expert
Hello, I need help.
I just got a new Samsung T9 SSD 4TB, and I'm using it for the first time. However, it's already locked with a password and is also write-protected. I can't use it at all. I haven't set any password, but it's asking for one. What should I do?
I just got a new Samsung T9 SSD 4TB, and I'm using it for the first time. However, it's already locked with a password and is also write-protected. I can't use it at all. I haven't set any password, but it's asking for one. What should I do?
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy Samsung Brand Ambassador, September 2, 2025
GANESH: I’m very sorry for the difficulties you’ve experienced with your T9 SSD. We completely understand your frustrations, and we are here to help. Here are some troubleshooting steps you can try first. Step 1: Install and check the Samsung Portable SSD Software
1. Go to the Samsung website and download the official Samsung Portable SSD Software for your operating system (Windows, macOS, or Android). 2. Install the software on your computer and connect the T9 SSD. 3. The software should detect the drive and prompt for the password. Look for a "Forgot password?" or "Initialize" option within the utility. 4. Confirm the reset. The software will warn you that all data on the SSD will be permanently erased. Since the drive is new and you have no data on it, this is the best course of action. Step 2: Factory reset via Samsung support
Please contact the nearest Samsung Authorized Service Center. In the event of a factory reset, all data stored on the SSD will be deleted, and Samsung does not guarantee the data stored on the Samsung Portable SSD under any circumstances. For more information, please refer to the user manual or visit the official Samsung SSD website to contact Samsung Authorized Service Center. (https://www.semiconductor.samsung.com/consumer-storage/support/service-center)
I hope these tips help. If you need further assistance, please reach out to Samsung Support at: 1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
1. Go to the Samsung website and download the official Samsung Portable SSD Software for your operating system (Windows, macOS, or Android). 2. Install the software on your computer and connect the T9 SSD. 3. The software should detect the drive and prompt for the password. Look for a "Forgot password?" or "Initialize" option within the utility. 4. Confirm the reset. The software will warn you that all data on the SSD will be permanently erased. Since the drive is new and you have no data on it, this is the best course of action. Step 2: Factory reset via Samsung support
Please contact the nearest Samsung Authorized Service Center. In the event of a factory reset, all data stored on the SSD will be deleted, and Samsung does not guarantee the data stored on the Samsung Portable SSD under any circumstances. For more information, please refer to the user manual or visit the official Samsung SSD website to contact Samsung Authorized Service Center. (https://www.semiconductor.samsung.com/consumer-storage/support/service-center)
I hope these tips help. If you need further assistance, please reach out to Samsung Support at: 1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
The King
on August 30, 2025
Posted by: brockster
from Houston
Expertise:Expert
[This review was collected as part of a promotion.] The BEST external drive you can get for windows or for iMac. Wouldn't have picked anything else.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing great wonderful
on September 4, 2025
Posted by: Brandymc96
from Nebraska
[This review was collected as part of a promotion.] Amazing I love love love it. So fun and easy to use and big phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US