Customer reviews from Samsung US
Samsung - T9 Portable SSD 2TB, Up to 2,000MB/s, USB 3.2 Gen2 - Gray
Average customer rating
4.8
(441 Reviews)
Rating breakdown 441 reviews
5 Stars
388
4 Stars
35
3 Stars
6
2 Stars
4
1 Star
8
97%of customers recommend this product.
(
264 out of
273)
Customer Reviews for Samsung - T9 Portable SSD 2TB, Up to 2,000MB/s, USB 3.2 Gen2 - Gray
Customer Rating
5
Lighting fast and easy to use
on April 8, 2025
Posted by: Techguy92
from Charlottesville Virginia
Expertise:Expert
[This review was collected as part of a promotion.] Purchased and fell in love with the T7 so i was excited when the upgrade came out. Extra durable and hands down fastest portable on the market. It's a muxt have if your into portable gaming or moving large files in general.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on April 8, 2025
Posted by: Anonymous
from Nashville TN
Expertise:Expert
[This review was collected as part of a promotion.] Out of all the external drives I have used this is the best. Super fast and smooth
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor choice
on April 8, 2025
Posted by: Haole
[This review was collected as part of a promotion.] The app is worthless! Set up its own partitions that I cannot control.
Response from Samsung USBy Samsung Brand Ambassador, April 9, 2025
Haole:
I’m very sorry for the difficulties you’ve experienced with your T9 SSD. We completely understand your frustrations, and we are here to help. Here are a few steps you can try:
Download and Install Samsung Magician Software.
Run the Software: Open Samsung Magician and let it detect your T9 SSD.
Manage Partitions: Use the software to view and manage the partitions on your SSD. You should be able to delete, create, or resize partitions as needed.
If the partitions are still not manageable, you might need to format the SSD and set up the partitions manually. Make sure to back up any important data before formatting.
I hope this helps. If there is anything we can do, please let us know. You can reach Samsung Customer Support at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
I’m very sorry for the difficulties you’ve experienced with your T9 SSD. We completely understand your frustrations, and we are here to help. Here are a few steps you can try:
Download and Install Samsung Magician Software.
Run the Software: Open Samsung Magician and let it detect your T9 SSD.
Manage Partitions: Use the software to view and manage the partitions on your SSD. You should be able to delete, create, or resize partitions as needed.
If the partitions are still not manageable, you might need to format the SSD and set up the partitions manually. Make sure to back up any important data before formatting.
I hope this helps. If there is anything we can do, please let us know. You can reach Samsung Customer Support at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Best drive ever
on April 9, 2025
Posted by: Maiximus
Expertise:Intermediate
[This review was collected as part of a promotion.] Been great haven't even put a dent in the capacity
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on April 10, 2025
Posted by: Mags
[This review was collected as part of a promotion.] It was a gift and I absolutely love it! I would recommend this product.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung Drive
on April 10, 2025
Posted by: Wicklet
[This review was collected as part of a promotion.] Lots of storage. Very fast transfers for my photography photos
Written by a customer while visiting Samsung US
Customer Rating
5
Best on the market
on April 10, 2025
Posted by: UptownBleezy
Expertise:Expert
[This review was collected as part of a promotion.] Love mine I have it on my come and I have it to my galaxy a16
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super compact. Super Reliable. Always clutch.
on April 11, 2025
Posted by: south harmon
from Akron, OH
Expertise:Expert
[This review was collected as part of a promotion.] AMAZING!!! CAN NOT SAY ENOUGH POSITIVE THINGS. IT IS SO LIGHT. If it was a little faster it would be 11/10
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US