Customer reviews from Samsung US
Samsung - T9 Portable SSD 2TB, Up to 2,000MB/s, USB 3.2 Gen2 - Gray
Average customer rating
4.8
(441 Reviews)
Rating breakdown 441 reviews
5 Stars
388
4 Stars
35
3 Stars
6
2 Stars
4
1 Star
8
97%of customers recommend this product.
(
264 out of
273)
Customer Reviews for Samsung - T9 Portable SSD 2TB, Up to 2,000MB/s, USB 3.2 Gen2 - Gray
Customer Rating
1
no connecrion to computer after owning 5 months
on December 12, 2025
Posted by: Joel
from Oregon
Expertise:Expert
I bought the SSD T9 2TB drive over the summer of 2025. Worked fine backing up my photo files. Today, December 12th, I tried to access the hard drive. No luck. The little blue light on the drive stayed lit for 5 seconds then went off. Can't access this drive on any computer.
Be warned! This hard drive is garbage.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
3
Response from Samsung USBy Samsung Brand Ambassador, December 15, 2025
Joel:
I’m very sorry for the difficulties you’ve experienced with your T9 SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T9 SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
- Samsung Memory
I’m very sorry for the difficulties you’ve experienced with your T9 SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T9 SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
1
Hardware failure
on February 17, 2024
Posted by: Jphelps2630
from Henderson NV
Expertise:Expert
Died after less than 3 months. First random write errors then completely unreadable. Samsung Magician just spun and spun trying to read it. Rapidly flashing blue light when connected. It's toast. Going to call support on Monday. 5 year warranty so should be an easy swap.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
3
Response from Samsung USBy Samsung Brand Ambassador, February 19, 2024
Anonymous:
I’m very sorry for the difficulties you’ve experienced with your T9 SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
I’m very sorry for the difficulties you’ve experienced with your T9 SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
4
Simple.
on March 14, 2024
Posted by: wootuka
from Phoenix, AZ
Expertise:Intermediate
Just got it. Overall good.
The temperatures are ok but not sure how would it be with when at full speed.
Unfortunately, most USB drives don't have the 2x2 variant. Instead of using Thunderbolt 3 or 4 that is pretty popular, they went with a slower option that is not very available.
Good thing is, they seem pretty reliable though.
The temperatures are ok but not sure how would it be with when at full speed.
Unfortunately, most USB drives don't have the 2x2 variant. Instead of using Thunderbolt 3 or 4 that is pretty popular, they went with a slower option that is not very available.
Good thing is, they seem pretty reliable though.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great but
on October 11, 2025
Posted by: Rish
from Scranton PA
Expertise:Intermediate
[This review was collected as part of a promotion.] Great device. Fast write and read. I use it to store all my photos. It's compatible with Mac and windows. Connects quick and hassle free. 2tb capacity is more than enough. Very durable and solid.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 21, 2024
Posted by: Jstatic
Work pretty well with my device
Samsung a9+ and a03
Samsung a9+ and a03
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing fetchers
on October 22, 2025
Posted by: Eddie
from 4432 Olmstead Road
Expertise:Beginner
[This review was collected as part of a promotion.] Everything was great thank you so much.,
Excited to buy from you guys again.
Excited to buy from you guys again.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite PC Accessory!
on November 18, 2023
Posted by: Jcarter1979
from Temecula, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] The Portable SSD T9 by Samsung became my favorite PC accessory as soon as I started using it.
I do a lot of File Transferring, I own quite a bit of SSD Portables, some good some okay, until the T9 has made all the rest obsolete. (Terminated!)
The speeds I get from the T9 is comparable to the speed of light! okay J/K, The T9 is a bit faster..
I do a lot of File Transferring, I own quite a bit of SSD Portables, some good some okay, until the T9 has made all the rest obsolete. (Terminated!)
The speeds I get from the T9 is comparable to the speed of light! okay J/K, The T9 is a bit faster..
Seriously, this is a great portable for backing up files quickly, safely, and easy. No problems at all.
I run the T9 through the Type C cable straight to the laptop with ease.
I run two T7's Portables, Type-C flash Drive along with the T9 on a USB Hub to my laptop, through a new and old PC laptop, while multitasking running Apps, backing up files and I still see no hiccups or slower transfer speeds from the T9.
The actual physical hardware of the T9 feels tough and well made in your hand, so accidental drops should be no problem at all.
I run the T9 through the Type C cable straight to the laptop with ease.
I run two T7's Portables, Type-C flash Drive along with the T9 on a USB Hub to my laptop, through a new and old PC laptop, while multitasking running Apps, backing up files and I still see no hiccups or slower transfer speeds from the T9.
The actual physical hardware of the T9 feels tough and well made in your hand, so accidental drops should be no problem at all.
My only complaint is, I wish I ordered more than one! Which is what I'm about to do, a Portable SSD T9 4TB just for gaming!
Thank You Samsung for raising the bar again!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on December 8, 2023
Posted by: Zikouch
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this month and am so happy good quality, and I like the size
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US