Customer reviews from Samsung US
Samsung - T9 Portable SSD 2TB, Up to 2,000MB/s, USB 3.2 Gen2 - Gray
Average customer rating
4.8
(437 Reviews)
Rating breakdown 437 reviews
5 Stars
386
4 Stars
34
3 Stars
6
2 Stars
4
1 Star
7
97%of customers recommend this product.
(
262 out of
270)
Customer Reviews for Samsung - T9 Portable SSD 2TB, Up to 2,000MB/s, USB 3.2 Gen2 - Gray
Customer Rating
4
Big bang for the price
on January 21, 2025
Posted by: Sirtru
from Long Island, N.Y.
Expertise:Expert
[This review was collected as part of a promotion.] I had nothing but good things. It's very nice and speedy. I was able to image 4 machines with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the size but that's it.
on January 21, 2025
Posted by: RAM7007
from Burton, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I've owned this about a year & it keeps getting slower & slower. I have updated the firmware & bought a new cable but it is the slowest thing ever! There is 1.5 terabytes on the drive & I'm always transferring from my Galaxy S24 phone. Highly disappointed. I have used a T5 & T7 for years & never have I had them slow to 2mb transfer speeds like this T9 drive. The rubbery textured case catches every piece of lint & doesn't clean easily. I purchased it for the 4TB capacity. It was fabulous out of the box, but something is definitely different with it now.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
2
Response from Samsung USBy Samsung Brand Ambassador, January 22, 2025
RAM7007:
I'm sorry that your experience fell short of expectations. We completely understand your frustrations, and we are here to help.
As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T9 SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
We hope to hear from you soon.
~ Samsung Memory
I'm sorry that your experience fell short of expectations. We completely understand your frustrations, and we are here to help.
As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T9 SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
We hope to hear from you soon.
~ Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Small and Mighty
on January 21, 2025
Posted by: Anonymous
Expertise:Intermediate
[This review was collected as part of a promotion.] Owned for about 6 months now. Even dropped once. Small but incredibly durable. Feels it, too. Didn't flinch as it fell onto the concrete. Never an issue with taking it on the go as it will fit in the pockets of whatever I'm wearing if I don't have a bag on me. Quick and reliable. Worth the money.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing storage
on January 22, 2025
Posted by: Popd
from Dekalb illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] Came with my laptop thanks to the students offer program and for college and my major did and is doing an amazing job, it's super easy to use and reliable and just goes to show how much samsung cares especially for students!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Value for money
on January 22, 2025
Posted by: KRaj
[This review was collected as part of a promotion.] Bought it couple of months ago along with a sandisk portable ssd. Like this much better than sandisk.
Claims almost same speed of data transfer but Samsung is much better here. Durable and rigid.
Claims almost same speed of data transfer but Samsung is much better here. Durable and rigid.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 22, 2025
Posted by: Kiran
from Pittsburgh
Expertise:Beginner
[This review was collected as part of a promotion.] Awesome product. It has good technical features. I recommend for every one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I use it consistently without any issues
on January 22, 2025
Posted by: SamsungLov3r
from USA
Expertise:Expert
[This review was collected as part of a promotion.] I bought this solely for the purpose of using it as a mediahub for my tv. I put movies and TV shows on it. It runs smoothly showing all the content I put on it. The transfer speeds is also good since it doesn't take forever transferring gbs worth of content. I'll give it 5 stars since I have no issues and it's doing what it's supposed to be doing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent SSD but MacBook support was NOT.
on January 22, 2025
Posted by: Samsungman wannabe
[This review was collected as part of a promotion.] I bought 2 months ago and started to use with my Windows Laptop. It worked as advertised and really fast. However, when I attach it to the macbook air, it didn't even recognized the drive. You should have a software that automatically check for a updated version before accessing the drive. I finally found an updated software and able to use the drive as intended. This is a solid drive with reasonably priced.
Good job, Samsung.
Good job, Samsung.
Written by a customer while visiting Samsung US