Customer reviews from Samsung US
Samsung - T9 Portable SSD 2TB, Up to 2,000MB/s, USB 3.2 Gen2 - Gray
Average customer rating
4.8
(437 Reviews)
Rating breakdown 437 reviews
5 Stars
386
4 Stars
34
3 Stars
6
2 Stars
4
1 Star
7
97%of customers recommend this product.
(
262 out of
270)
Customer Reviews for Samsung - T9 Portable SSD 2TB, Up to 2,000MB/s, USB 3.2 Gen2 - Gray
Customer Rating
5
Quick transfer rates!
on January 2, 2025
Posted by: Ray85
from Waterford, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this 6 months ago and have stored all of my photos and videos from family trips. Love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good SSD
on January 3, 2025
Posted by: Samsong
[This review was collected as part of a promotion.] Very fast. Would be better if it was smaller and lighter.
Written by a customer while visiting Samsung US
Customer Rating
5
Great for editing video and photos!
on January 4, 2025
Posted by: Evumies
from California
Expertise:Expert
[This review was collected as part of a promotion.] Literally the fastest and smallest external SSD I've ever owned. I have the T7, but this is far better. No regrets. Best purchase. I was considering others, but this literally was the best. It takes seconds to show up on my MacBook and S23. I use it daily to record my videos for YouTube. So fast, I can't imagine it being faster. I edit my videos off it with final cut pro and NO lag whatsoever. Very happy with my purchase. I love the grip addition in comparison to the T7. Prevents dropping easily, WHICH IVE DONE IN THE PAST.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Piece of Mind
on January 4, 2025
Posted by: Jen710
from Columbus, OH
Expertise:Beginner
[This review was collected as part of a promotion.] Fairly easy to use, once you get it set up, which can be a daunting task, especially if using a non-Samsung phone. Mine was no problem setting up, as I use a Samsung Fold. My elderly mother, however, uses some other brand phone and it took me forever to set hers up. Otherwise, good product. Does what it's supposed to. Gives me some piece of mind that photos are backed up elsewhere.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Ssd 4tb
on January 4, 2025
Posted by: Samsung
from Los Angeles, California
Expertise:Intermediate
[This review was collected as part of a promotion.] It's okay, sometimes it doesn't want to read the drive , I think the 2bt for me it works way better
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
4
Response from Samsung USBy Samsung Brand Ambassador, January 7, 2025
Samsung:
I’m sorry to hear that you’re not fully satisfied with the performance of your T9 SSD.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you soon.
- Samsung Memory
I’m sorry to hear that you’re not fully satisfied with the performance of your T9 SSD.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you soon.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Best portable ssd for me!
on January 5, 2025
Posted by: Harl3y666
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] Iv had my portable ssd now for almost a year and a half and i want another they work great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for Production!
on January 5, 2025
Posted by: Logan
from Wisconsin
Expertise:Intermediate
[This review was collected as part of a promotion.] Perfect for recording 4k videos direct from my camera!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's fast and efficient
on January 5, 2025
Posted by: Fatty 4200
from Dover nh
Expertise:Intermediate
[This review was collected as part of a promotion.] Love this portable ssd it's awesome can use with my pc and ps5!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US