Customer reviews from Samsung US
Samsung - T9 Portable SSD 2TB, Up to 2,000MB/s, USB 3.2 Gen2 - Gray
Average customer rating
4.8
(437 Reviews)
Rating breakdown 437 reviews
5 Stars
386
4 Stars
34
3 Stars
6
2 Stars
4
1 Star
7
97%of customers recommend this product.
(
262 out of
270)
Customer Reviews for Samsung - T9 Portable SSD 2TB, Up to 2,000MB/s, USB 3.2 Gen2 - Gray
Customer Rating
5
Picture storage made easy
on December 20, 2024
Posted by: Mr209
[This review was collected as part of a promotion.] I have 2 sons and my mother and grandmother have passed away. I had dozens of memory cards from digital cameras and USB storage devices. I purchased my ssd 1tb and put every picture and video from the past 20 years on my Samsung portable ssd t9. Now when looking for pictures of a birthday party or Christmas it's quick and easy to find. I don't have to go through many different memory card trying to find one certain picture.
Written by a customer while visiting Samsung US
Customer Rating
5
Very satisfied!
on December 21, 2024
Posted by: Mzpt
from Atlanta, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] Excellent product with top transfer speeds and reliability. Have been using for over a year without any issues! Highly recommend it
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 22, 2024
Posted by: Karthick
[This review was collected as part of a promotion.] I bought a week ago excellent quality, very nice build quality
Written by a customer while visiting Samsung US
Customer Rating
5
Very durable and nice to carry around.
on December 22, 2024
Posted by: Tony
Expertise:Expert
[This review was collected as part of a promotion.] Amazing purchase. Durable and pleasant user experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 25, 2024
Posted by: Iamhim
from Oklahoma city
[This review was collected as part of a promotion.] Great choice on this product I bought a few weeks ago. It's like unlimited memory space
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line
on December 26, 2024
Posted by: Legends
from Shelby township, mi
Expertise:Beginner
[This review was collected as part of a promotion.] Purchased a month or so ago and I love it.. wish I went for the 4 terabytes though
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
T9 Black 4TB
on December 26, 2024
Posted by: Gweedo
Expertise:Intermediate
[This review was collected as part of a promotion.] Have my T9 Black 4TB for quite some time for my games and plays great right of it no issues at it reads fast
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
A Hand Warmer
on January 2, 2025
Posted by: LightHand
After less than 12 months of use, the drive has bricked. The drive no longer launches when connected with either a thunderbolt or other USB-C cable. Indicator lights and the device gets warm, but no way to access the data. Not a good investment.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Brand Ambassador, January 7, 2025
LightHand:
I’m very sorry for the difficulties you’ve experienced with your T9 SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung stands behind the quality and performance of every T9 SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer. We hope to hear from you soon.
- Samsung Memory
I’m very sorry for the difficulties you’ve experienced with your T9 SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung stands behind the quality and performance of every T9 SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer. We hope to hear from you soon.
- Samsung Memory
Written by a customer while visiting Samsung US