Customer reviews from whirlpool.com
Whirlpool - 18 Cu. Ft. Wide Top Freezer Refrigerator with Flexi-Slide Bin - Stainless Steel
Average customer rating
4
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
45
4 Stars
30
3 Stars
22
2 Stars
3
1 Star
7
74%of customers recommend this product.
(
68 out of
92)
Customer Reviews for Whirlpool - 18 Cu. Ft. Wide Top Freezer Refrigerator with Flexi-Slide Bin - Stainless Steel
Customer Rating
3
Nice but wish it was higher
on July 2, 2024
Posted by: Krissy
[This review was collected as part of a promotion.] This product is very nice
Only issue is it’s a very short refrigerator
Only issue is it’s a very short refrigerator
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on July 23, 2024
Posted by: Jeff Stock
from Huntington Beach California
[This review was collected as part of a promotion.] The first one I bought had to be replaced because the molding around door was not sealing and now the replacement fridge has the molding coming lose also!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 24, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 567640.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Defrost Feature Fail
on August 12, 2024
Posted by: Ann26
The defroster stopped working just out of warranty. So if you like defrosting the freezer every other month, go ahead and buy this.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 13, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 577320.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very Nice Refrigerator
on August 24, 2024
Posted by: LanaMN
from Eaton, NH
[This review was collected as part of a promotion.] The refrigerator had to fit in the space we have, as a cabinet is built around it. It fit perfectly and though it seemingly is the same size as my old one, it has more room inside. It is very quiet when it runs. I like the clear view of the crisper drawers and the bright light inside. It was easy to move the shelves to make the space the way I wanted it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just the right size.
on September 13, 2024
Posted by: Allie
[This review was collected as part of a promotion.] I bought this a little over a month ago and am happy with it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lovin it
on September 23, 2024
Posted by: rita5909
[This review was collected as part of a promotion.] I bought this a couple weeks ago. It has a large interior easy to see everything inside. Drawers are easy to slide out and back in. I'm very pleased with this refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Dangerous.
on October 4, 2024
Posted by: Mimi
It is a good fridge, but you will get scars (at least from the stainless steel one). The edges of the doors are razor sharp. No protective "bands" or anything.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 7, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 603625.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Whirlpool fridge
on October 26, 2024
Posted by: Garage fridge
[This review was collected as part of a promotion.] Bought on OCT. 4. Refrigerator section only in the low 50's. Called Brandsmart service and they came on yesterday, Oct. 25. Need a new compressor that he will order. I assume it's made in America, but who knows.
Not a stunning review. Sorry I bought it now and it's brand new and right away needs a new part to keep contents cold.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 29, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 614248.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com