Customer reviews from whirlpool.com
Whirlpool - 18 Cu. Ft. Wide Top Freezer Refrigerator with Flexi-Slide Bin - Stainless Steel
Average customer rating
4
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
45
4 Stars
30
3 Stars
22
2 Stars
3
1 Star
7
74%of customers recommend this product.
(
68 out of
92)
Customer Reviews for Whirlpool - 18 Cu. Ft. Wide Top Freezer Refrigerator with Flexi-Slide Bin - Stainless Steel
Customer Rating
3
Door seal. Temperature great. Size ok.
on May 3, 2022
Posted by: None
from Ocean county, NJ
[This review was collected as part of a promotion.] Through a gov., Program. Pleased to have it. New seal needed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
My new refrigerator
on August 29, 2022
Posted by: PatG
from seattle wa
[This review was collected as part of a promotion.] Happy to have a nice looking appliance. Like the smooth finish - much easier to keep clean. Works great. Everything about is good except I wish there was a little more room for taller items.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
New energy saver
on December 8, 2022
Posted by: HoneyBe
[This review was collected as part of a promotion.] This has been a great replacement because our other one was so old. I wish we had more space for a larger, freezer-bottom or side by side unit, but this is fine for now. Something that could be improved is the option of shelves that aren't wire racks. The majority of the rack space is wire and it's difficult to keep certain things upright, such as small-medium bottles. Also, it needs more channel options for choice of rack height, especially in the freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Too complicated to switch door handle
on December 29, 2022
Posted by: Tiobolo
from Los Angeles, CA
[This review was collected as part of a promotion.] Fridge is very nice and quiet, elegant color and works as expected but the handle on left side is too complicated to switch to right side. I doubt a standard family will have required tools to do the switch.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Compressor doesn’t work
on December 30, 2022
Posted by: Ammar
from Portland
[This review was collected as part of a promotion.] I jus got a new refrigerator but doesn’t cool then I make up appointment with the technician and he told me he will fix it after three weeks so I don’t have a refrigerator for three weeks so right now I don’t have refrigerator and I throw away all my food
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 4, 2023
Thank you for sharing your insights with us, Ammar. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. Harmony G.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Don't fail me now.
on March 8, 2024
Posted by: frig#2
[This review was collected as part of a promotion.] This is my second one. The first one went out without a warning. It took a lot to get it replaced. Praying this one will do a lot better for me. Once I got to the right person they took care of the replacement but I lost a lot of food in the one that went out.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Basic, Efficient Refrigerator
on September 18, 2024
Posted by: Minnesota
from Minneapolis, MN
We have had this refrigerator for 2.5 years. It runs great and we have had no issues with it. For an 18 cu. ft. fridge we can fit quite a bit of food in it. It's basic, but efficient. Also runs pretty quietly. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Trustworthy Brand
on January 20, 2023
Posted by: Jess
from San Fernando, CA
[This review was collected as part of a promotion.] Whirlpool refrigerator is a brand that you can trust and is long-lasting. The refrigerator itself is not complicated and easy to use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com