Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. French Door Bottom Mount Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
100
4 Stars
51
3 Stars
25
2 Stars
8
1 Star
7
79%of customers recommend this product.
(
88 out of
111)
Customer Reviews for Whirlpool - 20 Cu. Ft. French Door Bottom Mount Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Prefect size and style
on June 26, 2025
Posted by: Fritz
[This review was collected as part of a promotion.] Great fridge all I can ask for. Nice look runs quiet Just what we wanted
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect for Smaller Kitchens
on June 27, 2025
Posted by: BWilson
from Louisville, KY
[This review was collected as part of a promotion.] Let me just start by saying we have a tiny galley kitchen in an old house. We've had this fridge for about a month now, and I must say, I'm impressed. Our previous fridge was, I think, 12 years old so it was time to replace it. We went from an LG (which was a great fridge) to this, and I was a little apprehensive with having the water and ice dispenser inside as opposed to in the door. But I love the sleek design, and the water dispenses fast; I can fill up a 32oz cup in just a couple of seconds. And the ice tray, even though it takes up a lot of real estate in the freezer drawer, I'm glad for the almost never-ending ice supply. This is a great counter-depth fridge/freezer, very happy with the purchase!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor door management
on June 30, 2025
Posted by: Door
[This review was collected as part of a promotion.] I’m disappointed that you must close the left door before you close the right door or the left door will not close.
The freezer is very small compared with the last kenmore of the same size I owned previously
The freezer is very small compared with the last kenmore of the same size I owned previously
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 7, 2025
Posted by: Soonerfan
from Norman,OK
[This review was collected as part of a promotion.] Very happy with my purchase! Love the ice cube maker!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect Depth
on July 8, 2025
Posted by: Gjkgreg
[This review was collected as part of a promotion.] Perfect counter depth refrigerator. Love the big drawers.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love counter depth but has less storage, naturally
on July 8, 2025
Posted by: MsAud67
from Helotes, TX
[This review was collected as part of a promotion.] Just started using our new refrigerator two weeks ago. I like the water dispenser being inside the door vs. outside. We ordered a counter depth refrigerator so naturally, we have less room. The fridge area honestly is not bad, but when we moved freezer items over, we noticed that area was really small. We will get a freezer for the garage in the future to provide more space. Overall we like it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Beautiful fridge that fills the space well.
on July 9, 2025
Posted by: Mvmerci
from Wildwood, MO
[This review was collected as part of a promotion.] This is a beautiful refrigerator. It is taking some getting used to, with one long deli drawer, less space inside the fridge and more in the doors, as well as what seems less space in the freezer. I will need to work with it. I am leaving town for a few days and have not given enough time to this new appliance. But it is very elegant and not very noisy, it fills the space well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Should have spent more money…
on July 9, 2025
Posted by: Just Another Customer
from New Jersey
[This review was collected as part of a promotion.] Bit of some buyers regret. Evidently I stepped down from a previously owned KitchenAid model purchased 19 years ago. So much on the new Whirlpool just seems cheaper made. The stainless steel does not wrap around the edges of the doors anymore. More plastic. Shelves are less robust, with no more edge lips to stop spills. No butter compartment or soda can door shelf. The “wide” deli drawer of my older 20 cu ft model held twice as much. This became very obvious when transferring its contents to this new unit. Less usable space seems everywhere, especially in the already tiny bottom drawer freezer. Vegi/fruit Bins have no air seals and way too much wobble due to poor support track design. And also disappointing is the lack of any, at least documented, improvements in the Energy Efficiency stats over almost 2 decades. Good news is that so far (1 week) it is very quiet. And the outside handles are beautiful.
Written by a customer while visiting whirlpool.com