Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Stainless Steel
Average customer rating
4.3
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
15
4 Stars
7
3 Stars
2
2 Stars
2
1 Star
0
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Whirlpool - 20 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Stainless Steel
Customer Rating
5
Love all the room in the fridge!
on March 2, 2025
Posted by: Whirlpool
[This review was collected as part of a promotion.] Have had it for 2 months. Love the clean outside look. Ease of French doors. So happy with the purchase of this refrigerator!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fine so far
on March 11, 2025
Posted by: Amy27
[This review was collected as part of a promotion.] We've had it for a few weeks and so far so good. The water dispenser (inside the refrigerator) is not great - you have to put your cup/water bottle at an awkward angle and it still drips some water after you finish so I end up having to wipe it up every time. Also I got SUCH a hard sell to buy the extended warrantee when I called to register the refrigerator - they were practically like, it's not gonna last that long so you better buy the extended protection. But overall it's a good size, well organized, and has been fine so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Needs improvement
on February 13, 2025
Posted by: LauraM
[This review was collected as part of a promotion.] I bought this about a month ago and am just ok with our puchase. It functions well, but is quite loud when the compressor is running. Also, the ice maker fills the drawer so full that ice will usually hit the ice maker depth rod and spill ice out, which is a feature that could be improved. All of the drawers don't seem to open like they are on their own tracks, but very loosly, which almost feels like something is broken, which is another feature that could be improved. The stainless steel finish, although fingerprint resistant has quite a grainy look compared to other stainless steel finishes which to me gives it a more industrial look.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 14, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6424ImN3s . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427ImN3v or Instagram http://spr.ly/6420ImN3I. When responding please include your contact information and reference Case # 676896.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6424ImN3s . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427ImN3v or Instagram http://spr.ly/6420ImN3I. When responding please include your contact information and reference Case # 676896.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Cubed Ice Misrepresentation
on February 25, 2025
Posted by: Renee
from Mobile, AL
Buyer BEWARE... if you are looking for CUBED Shaped Ice, this refrigerator makes CRESCENT shaped ice. I bought this item (WRFC2036RZ) based on Whirlpool stating online it FEATURED CUBED ICE. I called to see if they would replace the icemaker and was told they would not.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 3, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #685287.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #685287.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love your Appliances
on October 29, 2024
Posted by: No. 1 Refrigerator
from Oroville, California
[This review was collected as part of a promotion.] Love this refrigerator. It is very quiet. Te shelving is perfect.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool - Make Appliances Great Again
on December 3, 2024
Posted by: MAGA - 24
[This review was collected as part of a promotion.] I purchased this about two weeks ago. Delighted so far with the design, features, and quality. Reason for purchase was previous purchase of Whirlpool Washer & Dryer, very satisfied with it. Always confer with my Appliance Repair Guy of 25 plus years and his recommendation was Whirlpool.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Simple elegance
on December 19, 2024
Posted by: None
[This review was collected as part of a promotion.] We bought this refrigerator over a month ago and we are very happy with all the features and brightness when the doors are opened! Easy to clean. Love that the gauges are easy to read.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of new features and very easy to use
on January 13, 2025
Posted by: Tom48
from Moreno Valley , ca
[This review was collected as part of a promotion.] We purchased a new whirlpool French door refrigerator and we really love it and all the great features
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com