Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 20 cu. ft. French Door Bottom Mount Counter-Depth Refrigerator - Black
Average customer rating
4.2
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
127
4 Stars
59
3 Stars
34
2 Stars
13
1 Star
8
78%of customers recommend this product.
(
106 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 20 cu. ft. French Door Bottom Mount Counter-Depth Refrigerator - Black
Customer Rating
5
After Seven Months....
on January 21, 2026
Posted by: Babs
from Colorado
[This review was collected as part of a promotion.] It took a lot of research to find a black refrigerator to meet my space requirements that did not have an upper deck freezer and no water dispenser in the door. I wanted a clean look and had no need for a water hook up at all. This one arrived and had an easy installation process. I've waited seven months before I provided a review because I wanted to be sure everything continued to work fine. I am pleased to report that this model is quiet, maintains proper temp, the alarms work fine and there is plenty of space to meet my needs. There is a little slippage with the drawers as they move back and forth, but not a big deal. For the price this was a great buy. I am happy with it and have referred this model to others.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on January 21, 2026
Posted by: Marge
[This review was collected as part of a promotion.] I bought this last month I love all the space and features. The only thing wrong it had one wrong shelf on the door. We ordered a new one and it's the wrong size. I need a counter depth size shelf for doo
Written by a customer while visiting whirlpool.com
Customer Rating
3
No comment
on January 11, 2026
Posted by: No comment
[This review was collected as part of a promotion.] Basically a good refrigerator, there are some design flaws and a few quality issues but, for the money, it's acceptable.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Attractive stainless exterior, good interior light
on January 8, 2026
Posted by: None
from Michigan
[This review was collected as part of a promotion.] Only had refrigerator 2 months, it works as i expected to work being brand new. I'm glad it works.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the size
on January 7, 2026
Posted by: Kits fridge
[This review was collected as part of a promotion.] Very happy with this model. We had a larger fridge before and found we were wasting food as it would get buried in the back. Love the new size and love the in freezer icemaker as I am not constantly picking up ice off the floor (when u have an in-door ice maker).
Very pleased with this model.
Very pleased with this model.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very HAPPY
on January 6, 2026
Posted by: SEM22
from Wake Forest, NC
[This review was collected as part of a promotion.] This refrigerator has a lot of space for a counter depth. The deli drawer is very good size and with the on the side wall filtered water dispenser you do not loose any storage. Would definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on January 5, 2026
Posted by: none
from north palm beach fl
[This review was collected as part of a promotion.] I have had this unit for about a week. So far--so good
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on January 5, 2026
Posted by: Amorto
from Raleigh, NC
[This review was collected as part of a promotion.] Bought this 5 months ago and the ice maker is not working. Other wise it keeps items cool and works fine.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com