Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 20 cu. ft. French Door Bottom Mount Counter-Depth Refrigerator - Black
Average customer rating
4.2
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
127
4 Stars
59
3 Stars
34
2 Stars
13
1 Star
8
78%of customers recommend this product.
(
106 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 20 cu. ft. French Door Bottom Mount Counter-Depth Refrigerator - Black
Customer Rating
5
Over the moon
on February 21, 2025
Posted by: Jannie
from Racine WI
[This review was collected as part of a promotion.] Now able too see all products vs. Side by side when items got pushed to the back and forgotten. Saves me time, money, and frustration; all leading to cost savings. Over the moon. Also love smooth front. It is beautiful-- males much more ice and still get fileted water from inside. Exceptional purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
nice fridge
on February 20, 2025
Posted by: bob 61
[This review was collected as part of a promotion.] had about 1 week nice fridge but inside drawers are flimsy and loose
Written by a customer while visiting whirlpool.com
Customer Rating
3
Counter Depth Refrigerator
on February 19, 2025
Posted by: nursie
from Illinois
[This review was collected as part of a promotion.] The Whirlpool 36" wide Counter-Depth French Door Bottom Mount Refrigerator-20 cu. ft. is a very nice refrigerator. It looks great in my kitchen. The only drawback is the interior size is tiny. Difficult to store my
normal sized jars as the shelf space is tiny and not tall enough. The freezer area is also small. Will have to adjust to the limited storage space. We went from a full sized counter depth refrigerator to the Whirlpool.
Gauge your needs before purchasing this Whirlpool Refrigerator. Nice to look at but compromised interior storage space.
normal sized jars as the shelf space is tiny and not tall enough. The freezer area is also small. Will have to adjust to the limited storage space. We went from a full sized counter depth refrigerator to the Whirlpool.
Gauge your needs before purchasing this Whirlpool Refrigerator. Nice to look at but compromised interior storage space.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
very attractive
on February 18, 2025
Posted by: Black Beauty
from Apple Valley,MN
[This review was collected as part of a promotion.] We are very happy with the new appliance. Goes with the other appliances.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good looks & Fuctional
on February 14, 2025
Posted by: Consumer 1556982
[This review was collected as part of a promotion.] I bought about 2 weeks ago 35.7 X counter depth. It is pretty great: large door bins, plenty of shelving (I even left one glass shelf out and made 2 short shelves. Still plenty of room in a 2,7 cu ft ( something like that). Like the distribution of space between the top 2 doors folding out and the freezer section below. I don't use the ice cube tray or water dispenser but they really don't occupy much space or give much back when you turn off the ice machine (hooked up but turned off). Only 2negative comments would be: 1. Fridge light is rather dim - think they need one more light in middle. 2. Refer wide shelf in middle requires opening both doors to get in. Why not split the lid that you have to open. Or make 2 drawers for 2 doors.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Needs improvement
on February 13, 2025
Posted by: LauraM
[This review was collected as part of a promotion.] I bought this about a month ago and am just ok with our puchase. It functions well, but is quite loud when the compressor is running. Also, the ice maker fills the drawer so full that ice will usually hit the ice maker depth rod and spill ice out, which is a feature that could be improved. All of the drawers don't seem to open like they are on their own tracks, but very loosly, which almost feels like something is broken, which is another feature that could be improved. The stainless steel finish, although fingerprint resistant has quite a grainy look compared to other stainless steel finishes which to me gives it a more industrial look.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 14, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6424ImN3s . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427ImN3v or Instagram http://spr.ly/6420ImN3I. When responding please include your contact information and reference Case # 676896.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6424ImN3s . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427ImN3v or Instagram http://spr.ly/6420ImN3I. When responding please include your contact information and reference Case # 676896.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice Quiet Refrigerator
on February 12, 2025
Posted by: Cathy E
from Ramara, Ontario
(This review was collected as part of a promotion.) We purchased this item in January and it is a nice looking and quiet refrigerator. Practicality wise we have a couple of comments: 1) the freezer is quite small and does not hold nearly enough (our fault not Whirlpool's as we wanted counter depth, 2) the temperature controls and display at the top in the middle along with the water filter take up a lot of space on the top shelf and actually get in the way. The top shelf is usually reserved for larger items and you definitely have to work around these things.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 12, 2025
Posted by: Manette
[This review was collected as part of a promotion.] We bought this refrigerator a couple of months ago. We have been quite pleased with it. It does feel a bit smaller than our old side by side, especially the freezer drawer. It keeps food much colder and is reliable. Filtered water is more difficult to get as it takes two hands.
Written by a customer while visiting whirlpool.com