Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 20 cu. ft. French Door Bottom Mount Counter-Depth Refrigerator - Black
Average customer rating
4.2
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
127
4 Stars
59
3 Stars
34
2 Stars
13
1 Star
8
78%of customers recommend this product.
(
106 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 20 cu. ft. French Door Bottom Mount Counter-Depth Refrigerator - Black
Customer Rating
4
Fine so far
on March 11, 2025
Posted by: Amy27
[This review was collected as part of a promotion.] We've had it for a few weeks and so far so good. The water dispenser (inside the refrigerator) is not great - you have to put your cup/water bottle at an awkward angle and it still drips some water after you finish so I end up having to wipe it up every time. Also I got SUCH a hard sell to buy the extended warrantee when I called to register the refrigerator - they were practically like, it's not gonna last that long so you better buy the extended protection. But overall it's a good size, well organized, and has been fine so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Solid refrigerator
on March 9, 2025
Posted by: DK19
[This review was collected as part of a promotion.] The refrigerator is built quite well. Great quality and price right.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge
on March 3, 2025
Posted by: Mrenee
from Toledo, OH
[This review was collected as part of a promotion.] I bought this a week ago and it’s the best investment I’ve made. Beautiful fridge with great space. Love the ice cubes!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love all the room in the fridge!
on March 2, 2025
Posted by: Whirlpool
[This review was collected as part of a promotion.] Have had it for 2 months. Love the clean outside look. Ease of French doors. So happy with the purchase of this refrigerator!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Cubed Ice Misrepresentation
on February 25, 2025
Posted by: Renee
from Mobile, AL
Buyer BEWARE... if you are looking for CUBED Shaped Ice, this refrigerator makes CRESCENT shaped ice. I bought this item (WRFC2036RZ) based on Whirlpool stating online it FEATURED CUBED ICE. I called to see if they would replace the icemaker and was told they would not.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 3, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #685287.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #685287.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 25, 2025
Posted by: coco
[This review was collected as part of a promotion.] Although I like my new refrigerator it is very noisy.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy with my purchase.
on February 23, 2025
Posted by: GranB
(This review was collected as part of a promotion.) Was a good decision to go with this model. Looks good, fits the space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great refrigerator!
on February 21, 2025
Posted by: Deedic
[This review was collected as part of a promotion.] Only had it a week, but so far we love it! Really like the look. Getting used to the water dispenser being on the inside. Not as much room in the freezer as our side by side, but we have a chest freezer too.
Written by a customer while visiting whirlpool.com