Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 20 cu. ft. French Door Bottom Mount Counter-Depth Refrigerator - Black
Average customer rating
4.2
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
127
4 Stars
59
3 Stars
34
2 Stars
13
1 Star
8
78%of customers recommend this product.
(
106 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 20 cu. ft. French Door Bottom Mount Counter-Depth Refrigerator - Black
Customer Rating
3
on April 10, 2025
Posted by: Not a happy camper
from Baltimore, MD
[This review was collected as part of a promotion.] Very cheaply made. The freezer drawer is plastic and will not stay in it's place. Not worth the price paid.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on April 8, 2025
Posted by: Cathy
[This review was collected as part of a promotion.] French doors are not aligned and no one is coming to slign
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 14, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 705901.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 705901.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Really Good Fridge
on April 4, 2025
Posted by: WoodFam2025
[This review was collected as part of a promotion.] We've had this refrigerator for about a month now, and it has been really good. The doors don't close as smooth as the Jenn-Air we had before, but this hasn't been too big of a deal. Sometimes the freezer door in particular does not close all the way so we have to make sure the seal has engaged. However, we've enjoyed the refrigerator so far.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fridge
on March 28, 2025
Posted by: kim22
[This review was collected as part of a promotion.] This model fit our needs perfectly. It is a counter depth refrigerator.
The deli tray could be sturdier.
The deli tray could be sturdier.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Looks big but is too small inside
on March 25, 2025
Posted by: Nancy
[This review was collected as part of a promotion.] This refrigerator is the same dimensions as our old one but has about half as much interior space as the last one in both the fridge and freezer. I’m having. Very hard time making it work.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product.
on March 23, 2025
Posted by: Jeff
[This review was collected as part of a promotion.] I recently purchased a Whirlpool refrigerator, and I couldn’t be happier with my decision! From the moment it was installed, it’s been a game-changer in my kitchen. It fits perfectly into my space and adds a touch of sophistication to the room.
The storage capacity is fantastic. It’s ENERGY STAR certified, and I’ve noticed it’s gentle on my electric bill despite its powerful performance. The LED lighting inside is bright and makes it easy to find what I’m looking for, even late at night.
Overall, this Whirlpool refrigerator has exceeded my expectations. It’s reliable, stylish, and packed with practical features that make my life easier. If you’re in the market for a new fridge, I’d highly recommend giving Whirlpool a look—you won’t be disappointed!
The storage capacity is fantastic. It’s ENERGY STAR certified, and I’ve noticed it’s gentle on my electric bill despite its powerful performance. The LED lighting inside is bright and makes it easy to find what I’m looking for, even late at night.
Overall, this Whirlpool refrigerator has exceeded my expectations. It’s reliable, stylish, and packed with practical features that make my life easier. If you’re in the market for a new fridge, I’d highly recommend giving Whirlpool a look—you won’t be disappointed!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love counter depth!
on March 23, 2025
Posted by: SLBPJH
from Conway, AR
[This review was collected as part of a promotion.] Our kitchen needed more floor space and the standard size fridge had to go. This counter depth refrigerator is perfect. We do care for water and ice in the doo and like the ice tray in the freezer drawer. Shelves are adjustable and work with various storage options. It is easy to clean, no fingerprint stainless and looks amazing with our other whirlpool appliances.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!
on March 18, 2025
Posted by: MaddyB
from Edmonton, AB
(This review was collected as part of a promotion.) Fridge is a good size for our small family. I love the deli drawer and all the door storage. Ice maker and inside water filter is great too!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com