Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 20 cu. ft. French Door Bottom Mount Counter-Depth Refrigerator - Black
Average customer rating
4.2
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
127
4 Stars
59
3 Stars
34
2 Stars
13
1 Star
8
78%of customers recommend this product.
(
106 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 20 cu. ft. French Door Bottom Mount Counter-Depth Refrigerator - Black
Customer Rating
3
Could Be Better
on April 30, 2025
Posted by: gtracer71
[This review was collected as part of a promotion.] Appears Cheaply made. I had a Frigidaire Galley series 3 Door and it was having a Cadillac and trading it for a Ford.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
None
on April 27, 2025
Posted by: tom tom
from California
[This review was collected as part of a promotion.] The quality is not the same as the Kitchen Aid (same size and style) that this refrig replaced. The trays and shelving are of poor quality and missing butter tray etc.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice and clean
on April 23, 2025
Posted by: NewHomeOwners49
from Brampton, ON
(This review was collected as part of a promotion.) Love the fridge . Features are nice and clean. Easy to store and clean. The only quirk is that the ice filler over flows and falls out every time we open our drawers
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Excellent freezer capacity and organization
on April 22, 2025
Posted by: Chay148
[This review was collected as part of a promotion.] Great freezer capacity. The finish is black, However, doesn’t seem to be fully fingerprint proof. But it is easy to clean. My only complaint is that the one door doesn’t automatically close on its own. I’m very thankful that buzzer goes off when it is left open after a few minutes.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Counter-depth=grocery shopping often!
on April 22, 2025
Posted by: InSearchofDepth
from Central Florida
[This review was collected as part of a promotion.] This is our first counter-depth fridge. I love that the water dispenser is inside vs outside.While the refrigerator is nice, the counter-depth is soooo much smaller than our previous Samsung fridge. This means we'll be shopping more often since this fridge doesn't hold alot.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Noisy
on April 22, 2025
Posted by: sam38
from Ft Collins, CO
[This review was collected as part of a promotion.] We bought the refrigerator about 2 weeks ago. When it’s running it’s way, way too noisy. For what we paid we thought it would be a quiet refrigerator, not so!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 25, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64262iGWj . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64282iGWe or Instagram http://spr.ly/64202iGWg. When responding, please include your contact information and reference Case # 712939.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64262iGWj . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64282iGWe or Instagram http://spr.ly/64202iGWg. When responding, please include your contact information and reference Case # 712939.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect fit
on April 16, 2025
Posted by: cdb13
from White Rock, BC
(This review was collected as part of a promotion.) Very pleased with this purchase. Well organized and lots of space. Replaced 29 year old whirlpool that was still working but not as energy efficient.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed with ice maker
on April 16, 2025
Posted by: Kevin
from Pendleton, Indiana
[This review was collected as part of a promotion.] Disappointed that ice makers bail will not go to "off" position!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com