Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 20 cu. ft. French Door Bottom Mount Counter-Depth Refrigerator - Black
Average customer rating
4.2
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
127
4 Stars
59
3 Stars
34
2 Stars
13
1 Star
8
78%of customers recommend this product.
(
106 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 20 cu. ft. French Door Bottom Mount Counter-Depth Refrigerator - Black
Customer Rating
4
Good fridge for a tight space
on May 30, 2025
Posted by: Andy
[This review was collected as part of a promotion.] The drawers are pretty flimsy, but other than that it seems good overall. We were pretty limited in our choices for a replacement fridge due to space restrictions.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Loving our new fridge!
on May 29, 2025
Posted by: Margo
from Winnipeg
(This review was collected as part of a promotion.) We've had our fridge now for a few months, and so far no issues. We love the ice machine feature, the filtered water option and the size of the fridge. Looks great in our kitchen!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 28, 2025
Posted by: lb270
[This review was collected as part of a promotion.] Good product except drawers operation seems flimsy. Should be better.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fits perfectly in our space
on May 26, 2025
Posted by: Hamish&Darlene
from Duncan, BC
(This review was collected as part of a promotion.) I bought this fridge a month ago and am pretty pleased with it. Everything works as it should. I am a bit concerned about how robust it is. Everything seems a bit flimsy, so we need to be careful not to over-stress anything.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Plenty of Room!
on May 23, 2025
Posted by: Minnie
from Texas
[This review was collected as part of a promotion.] Love my new refrigerator and has plenty of room for the food! The refrigerator motor is very quiet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on May 20, 2025
Posted by: None
[This review was collected as part of a promotion.] Very nice fridge. Plenty of room inside and looks nice in the kitchen.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Decent Counter Depth Unit.
on May 19, 2025
Posted by: Cookie
from Cincinnati, Ohio
[This review was collected as part of a promotion.] Looks very nice. Decent capacity for a counter depth model. The upper bin in the freezer doesn't "glide" in/out very well. Seems like that could be improved. My older fridge had a very smooth glide in and out. In general the upper freezer bin just worked much better. The fridge temp has more fluctuation than I'd like -- I have a thermometer sitting in central and undisturbed location and the temp varies a bit more than I'd expect...but overall if keeps things sufficiently cold. The light placement is meh -- it's easy to block light getting to lower shelves with things on upper shelves. Surely a few more strategically placed LED lights would be nice. Also a bit of Frost from opening the freezer often causes the freezer light switch to stick closed just a bit and the light may not come on in the freezer. Despite these issues.... so far I'm pretty happy with it. It's amazing what 3 inches less depth does though. It is limiting when you are used to plenty of space by a full depth unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
I like my new fridge
on May 18, 2025
Posted by: Cathy
[This review was collected as part of a promotion.] I like my new refrigerator but having issues with water dispenser. My dealer has ordered parts.
Written by a customer while visiting whirlpool.com