Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 20 cu. ft. French Door Bottom Mount Counter-Depth Refrigerator - Black
Average customer rating
4.2
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
127
4 Stars
59
3 Stars
34
2 Stars
13
1 Star
8
78%of customers recommend this product.
(
106 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 20 cu. ft. French Door Bottom Mount Counter-Depth Refrigerator - Black
Customer Rating
3
Poor door management
on June 30, 2025
Posted by: Door
[This review was collected as part of a promotion.] I’m disappointed that you must close the left door before you close the right door or the left door will not close.
The freezer is very small compared with the last kenmore of the same size I owned previously
The freezer is very small compared with the last kenmore of the same size I owned previously
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect for Smaller Kitchens
on June 27, 2025
Posted by: BWilson
from Louisville, KY
[This review was collected as part of a promotion.] Let me just start by saying we have a tiny galley kitchen in an old house. We've had this fridge for about a month now, and I must say, I'm impressed. Our previous fridge was, I think, 12 years old so it was time to replace it. We went from an LG (which was a great fridge) to this, and I was a little apprehensive with having the water and ice dispenser inside as opposed to in the door. But I love the sleek design, and the water dispenses fast; I can fill up a 32oz cup in just a couple of seconds. And the ice tray, even though it takes up a lot of real estate in the freezer drawer, I'm glad for the almost never-ending ice supply. This is a great counter-depth fridge/freezer, very happy with the purchase!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Prefect size and style
on June 26, 2025
Posted by: Fritz
(This review was collected as part of a promotion.) Great fridge all I can ask for. Nice look runs quiet Just what we wanted
Written by a customer while visiting whirlpool.com
Customer Rating
5
Well laid out interior that accommodates all
on June 25, 2025
Posted by: bear
[This review was collected as part of a promotion.] I am very happy with the performance of this frig/freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
5
High quality, excellent design!
on June 25, 2025
Posted by: Chasmo
from Searcy, Arkansas
[This review was collected as part of a promotion.] Best refrigerator I have ever owned! Well designed and high quality.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Loud ice cube maker
on June 24, 2025
Posted by: KS Review
from Sturgeon Bay, WI
[This review was collected as part of a promotion.] Loud ice cube maker when it fills with water. Poor quality.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 30, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #743160.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #743160.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Whirlpool counter depth
on June 24, 2025
Posted by: Sha67
from Boston, Ma
[This review was collected as part of a promotion.] The inside is smaller than what I am used to and the inside compartments are not sturdy enough material
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on June 9, 2025
Posted by: Kydnurse
from Missouri
[This review was collected as part of a promotion.] Works well enough so far. I had to turn the ice maker off (didn't want on in the first place) because I don't use a lot of ice and it seemed to keep making it and it spilled over into my freezer drawer. Also the design of how you open the drawers is counterintuitive. The opening on the drawer where you place your fingers to pull is facing upward and open instead of open from the bottom. (Think U design instead of n design), Otherwise everything else seems to work just fine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com