Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 20 cu. ft. French Door Bottom Mount Counter-Depth Refrigerator - Black
Average customer rating
4.2
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
127
4 Stars
59
3 Stars
34
2 Stars
13
1 Star
8
78%of customers recommend this product.
(
106 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 20 cu. ft. French Door Bottom Mount Counter-Depth Refrigerator - Black
Customer Rating
4
Recent Purchase Review
on August 29, 2025
Posted by: TD47
from Southern California
[This review was collected as part of a promotion.] The only issues I have with this unit, and admittedly I did not read all of the reviews, is with the Deli tray and right-side Veg. drawer. The Deli tray which spans the width of the unit cannot be opened without having both main doors open. Sacrifice to offset the size of the tray. Additionally, the right Veg drawer requires opening both doors because it is about an inch too wide for access through just the right door. Otherwise, this meets all of our requirements.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect fit with features we needed
on August 28, 2025
Posted by: Kevin
[This review was collected as part of a promotion.] Replaced a Maytag fridge. Really like the new Whirlpool fridge. No issues. Great space inside. Bright light. Love ice maker inside freezer vs. Outside on door . Matches other appliances too.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice looking.
on August 26, 2025
Posted by: JG1277
[This review was collected as part of a promotion.] I bought this two weeks ago and still getting use to its space and functionality. It seems to have less shelf space than my old refrigerator which had the same CF. It also leaves a lot of fingerprints & marks on the front doors.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of room!
on August 25, 2025
Posted by: Priscilla R.
from San Antonio, Texas
[This review was collected as part of a promotion.] We got this refrigerator installed in our condo last month and I am very happy with the amount of room it has. I really like that the water dispenser is inside the fridge and not on the outside making the refrigerator look very clean and minimal from the front. It adds a nice aesthetic to our kitchen! The shelves go really deep and there is a lot of space in this refrigerator. The freezer is also spacious with a generous tray for ice making!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very Happy so far!
on August 21, 2025
Posted by: Hogaiejoe
[This review was collected as part of a promotion.] Needed a counter depth refrigerator. This model was carried by 4 local dealers so presumed that performs well. So far so good. It is not high capacity so it may take some adjustments if you are used to a massive unit. But we'll organized, bright and wuiet
Written by a customer while visiting whirlpool.com
Customer Rating
4
Missed the mark with the water dispenser
on August 19, 2025
Posted by: Vic101
[This review was collected as part of a promotion.] I bought this fridge a month ago. I liked the adjustable shelves and the deli tray. I don’t like that you need two hands to use the water dispenser . It would be better if the water button were under the dispenser spigot to allow you to push the button with the glass while holding it under the spigot, this would allow for one hand dispensing.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the inside water feature!!
on August 15, 2025
Posted by: Love!!
from Tennessee
[This review was collected as part of a promotion.] I bought my French Door refrigerator about a month ago, and I’m really happy with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Redesign needed
on August 13, 2025
Posted by: Liza
from Hamilton, Ontario
(This review was collected as part of a promotion.) The drawers need to be redesigned. The pull should be the other way up. They are too narrow to clean properly. If they were down facing, little would get in there and the bottom front again gets stuff stuck.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com