Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(823 Reviews)
Rating breakdown 823 reviews
5 Stars
442
4 Stars
231
3 Stars
85
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
344 out of
411)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
4
a nice refrigerator with great a great ice maker
on November 11, 2025
Posted by: fastcatch
from savannah ga
[This review was collected as part of a promotion.] we have had this for 2 weeks and enjoy it. the ice comes out of the door super fast. the surface does not show any fingerprints! We lost some inside space by getting the middle drawer. I wish the unit was not so noisy. the fan runs almost constantly and is louder than our last unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Not as good as the previous model
on November 11, 2025
Posted by: TxPete
from Ft. Worth, Texas
[This review was collected as part of a promotion.] This is the second fridge we’ve purchased- the same model. It has been modified since our last one. Cooler drawers are big and take up a lot more of interior space. The ice maker is loud when water is running to it. Really loud.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Beautiful
on November 11, 2025
Posted by: Zootboot
from CLEARWATER, FL
[This review was collected as part of a promotion.] I am so thrilled about this refrigerator. (If someone can be about a appliance) beautiful, ice maker and water dispenser work awesome. Only draw back for me is I prefer tall items on right side as a "righty". Love the middle door too for deli and produce.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Plus and minus
on November 12, 2025
Posted by: Yvonne 67
from Kansas City Kansas
[This review was collected as part of a promotion.] I love the design. The third drawer is very useful! Not a lot of shelf or door height or space. I have to put certain items in my side by side I keep in my garage.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Warranty Replacement
on November 12, 2025
Posted by: Mallori
from Landrum SC
[This review was collected as part of a promotion.] Our refrigerator was non repairable. Whirpool sent this one as a replacement. We do like this one. The interior is bit different and is 1 cubic foot smaller than the one we had. It is also leaking in the same way our original refrigerator was. We were not given a choice. Also, we were told our model was no longer available but it is showing available on the Whirpool website.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 18, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 838687
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 838687
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sleek Design
on November 12, 2025
Posted by: LisiK
from Milwaukee, WI
[This review was collected as part of a promotion.] I am so happy I got this design. The features are great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!!!
on November 13, 2025
Posted by: Anonymous
from East Bank WV
[This review was collected as part of a promotion.] I love my new Whirlpool refrigerator. I really like the French doors, the ice maker and water feature. A great attractive addition to my kitchen.,
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of storage space
on November 13, 2025
Posted by: Catt0
from Florida
[This review was collected as part of a promotion.] I bought this back in August as our other refrigerator gave up the ghost. IMORESSEDso.far by the features of this fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com