Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(823 Reviews)
Rating breakdown 823 reviews
5 Stars
442
4 Stars
231
3 Stars
85
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
344 out of
411)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
4
Has a lot of space.
on October 30, 2025
Posted by: Mr. J
[This review was collected as part of a promotion.] We've had the unit for 7 days. Very nice and fills our needs. The ice maker though is very noisy. Not sure how loud the ice maker should be.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Worth Buying
on October 31, 2025
Posted by: Vanna
from Henderson, NV
I bought this a month ago. Loved it then, love it now! I think the doors you become accustomed too. Is it perfect? Not quite. I am used to the freezer on the top all these years, so it just takes time to get used to it.
I admire the look and it's awesome. I am glad I bought this one!
I admire the look and it's awesome. I am glad I bought this one!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Doors stink
on November 2, 2025
Posted by: Carol
from Missouri
[This review was collected as part of a promotion.] Bought last week but now realized that milk container does not fit in door
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Water and ice in the door
on November 2, 2025
Posted by: Pops
[This review was collected as part of a promotion.] The ice maker filling is the loudest I’ve ever heard and loud when dumping ice.
Response from whirlpool.comBy Branded Team, Consumer Care, November 6, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #832730.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #832730.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
OTHER THAN MENTIONED ABOVE, GREAT APPLIANCE
on November 3, 2025
Posted by: GABE
[This review was collected as part of a promotion.] freezer drawer trim sealer has condensation which i clean daily. can this be repaired? lmk
Written by a customer while visiting whirlpool.com
Customer Rating
4
Lots of space
on November 4, 2025
Posted by: none
[This review was collected as part of a promotion.] Have only had the fridge for about a week and am generally pleased with it thus far. I am not impressed by the need to open both doors to retrieve items from time to time and the fact that the seal on the right side door is not very strong and the door often opens when the left door is pushed to close. And it must be closed with some force or it will not close all of the way though the warning light on the control panel goes out. Overall, I hope I remain as satisfies as I am after one week as I become more accustomed to the ways this unit is different from our previous fridge.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Still making noise before motor starts.
on November 4, 2025
Posted by: What else can go wrong!
[This review was collected as part of a promotion.] Makes loud noise before motor starts. Replacement arrived at11:45AM November 4, 2025 with a gash punctured in lower side. Replacement was not installed but taken back with promise to set up a third delivery. Wow what frustration just to get a new refrigerator!!
Response from whirlpool.comBy Branded Team, Consumer Care, November 7, 2025
Hi, thank you for your review.
If you should have any questions or concerns regarding your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/.
We’re looking forward to hearing from you.
Christy T
If you should have any questions or concerns regarding your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Reveal behind bottom shelf in french door section
on November 5, 2025
Posted by: Ms.A
from Naples FL
[This review was collected as part of a promotion.] Purchased this last minute out of necessity when previous GE side by side crapped out. One design flaw I see is that the bottom shelf inside the french doors leaves a large gap at the back where things can fall down under the veggie drawers. First day saw this issue. I pushed the shelf all the way back to close the gap but this leaves a reveal in the front of the veggie drawers now so they don’t close all of the way. Would prefer the reveal rather than things falling behind that I have to go fishing for.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com