Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(823 Reviews)
Rating breakdown 823 reviews
5 Stars
442
4 Stars
231
3 Stars
85
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
344 out of
411)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
5
4 door refrigerator has style and space
on October 28, 2025
Posted by: Geo1
from Los Angeles California
[This review was collected as part of a promotion.] I bought this in September and it is honestly the best refrigerator I've ever owned. Fruits and vegetables stay fresh longer than I thought possible and I love the use of space inside. It is modern and has all the important features I need.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and fantastic value
on October 28, 2025
Posted by: Tom B
[This review was collected as part of a promotion.] This is our third Whirlpool refrigerator and we couldn't be happier with it. Looks great in the kitchen and has plenty of room. Makes ice rapidly and the ice & water dispenser is a must.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Make it without that buss sound next time
on October 28, 2025
Posted by: Jimbo the Barbarian
[This review was collected as part of a promotion.] The ice maker makes this "deep sounding buzz" when the ice maker does some of its work. That is very irritating, and it seems to happen 6 to 7 times per day. This buzz is so unnecessary. This is the way that Whirlpool has manufactured this refrigerator so please do not pretend that there is something wrong or is need of repair. Otherwise the refrigerator will hopefully work well and it has so far. So we will see over time how it performs. Thank you. J
Written by a customer while visiting whirlpool.com
Customer Rating
5
All of the features are awesome
on October 29, 2025
Posted by: Papa phil
[This review was collected as part of a promotion.] This is the second one we bought the first was so good lasted 12 years with no problems so I look for the same model and was happy I found it I hope this one last just as long!!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 29, 2025
Posted by: JANICE
[This review was collected as part of a promotion.] WE PURCHASED THIS MODEL DUE TO LIMITS ON SPACE. SO FAR WE ARE PLEASED
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on October 30, 2025
Posted by: Nichols
[This review was collected as part of a promotion.] The fridge is beautiful and has great features. The only thing that is odd about it is that runs really loud.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Handy pull out drawer
on October 30, 2025
Posted by: B l 134
from Port saint lucie, fl.
[This review was collected as part of a promotion.] I bought this refrigerator to replace my identical whirlpool unit 9.5 years old. Works well so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Faulty
on October 30, 2025
Posted by: Sis10
[This review was collected as part of a promotion.] I bought this one month ago. It's completely stopped working on the third week and all my groceries went bad. I had to have it repaired and had to wait a bit because the parts that was needed had to be ordered. I have lost more money from all my groceries going bad and the take out that the family had to order as we could not use our new fridge.
Response from whirlpool.comBy Branded Team, Consumer Care, November 4, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 831113.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com