Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(823 Reviews)
Rating breakdown 823 reviews
5 Stars
442
4 Stars
231
3 Stars
85
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
344 out of
411)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
5
i love the middle drawer , its so convenient
on October 21, 2025
Posted by: jamie b
[This review was collected as part of a promotion.] i bought my refrigerator on 10/7/2025 and i love it , deliver was simple and hassle free .
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great looking Product
on October 22, 2025
Posted by: JJ60
[This review was collected as part of a promotion.] The refrigerator was installed by the builder, it looks great, however the interior feels small for some reason. We have not had any issues it work great.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on October 22, 2025
Posted by: Mary
from South Carolina
[This review was collected as part of a promotion.] I love this refrigerator. The middle drawer is very useful for beverages. I love the filtered water and ice from the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the “snack”drawer very convenient for me
on October 23, 2025
Posted by: Con25
[This review was collected as part of a promotion.] I got this a month ago and am still learning about it but so far I am very pleased with it
Written by a customer while visiting whirlpool.com
Customer Rating
1
Will not buy Whirlpool again
on October 25, 2025
Posted by: Cynthia
[This review was collected as part of a promotion.] Purchased 2 months ago and Whirlpool fridge has already completely broke down.
Response from whirlpool.comBy Branded Team, Consumer Care, October 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 827758.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 26, 2025
Posted by: Silver servant
[This review was collected as part of a promotion.] Love it! Great buy! I am very happy with this product!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great upgrade!
on October 27, 2025
Posted by: Amanda35
from Oklahoma City
[This review was collected as part of a promotion.] Received this refrigerator as a replacement to my mold fridge that had been deemed unrepairable and I definitely see some upgrades that were nice to see. Overall the fridge is comparable to my old one but the newer model has all clear door bins without the silver edging that comes off and you either have to glue it back or leave it off. The drawers seem to be heavier as well and glide nicer than previous model.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool builds great appliances
on October 27, 2025
Posted by: Tbird
[This review was collected as part of a promotion.] I bought this fridge a month ago it cools very good and I love the space it has, I have used this brand for years , Its good stuff. dish washer next then oven and microwave that match Thanks for building stuff that lasts !!
Written by a customer while visiting whirlpool.com