Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(823 Reviews)
Rating breakdown 823 reviews
5 Stars
442
4 Stars
231
3 Stars
85
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
344 out of
411)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
4
Good Buy
on October 27, 2025
Posted by: JB19
[This review was collected as part of a promotion.] Overall a good buy. Ice maker takes up a lot of room in the refrigerator. Noisy solenoid valve on icemaker water.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool is a winner
on October 16, 2025
Posted by: Susan-53
from Beaumont, Texas
[This review was collected as part of a promotion.] So far, so good. The interior is really bright and makes it so much easier to see. My old Whirlpool was still going strong except for the ice maker. The old fridge’s ice maker did not hold enough ice to satisfy my husband who is an ICE man, and the new fridge was essential. I do miss my extra door shelf that I gave up with the exterior pull out drawer. My previous fridge’s full length drawer was on the inside.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on October 16, 2025
Posted by: Patmaz
[This review was collected as part of a promotion.] This refrigerator is everything and more! I love how all of my things fit. My only disappointment (but I've already learned to live with it) is where the ice maker sits. It makes for a weird shelf, but I have figured out how to work with that area! In the future, if Whirlpool could figure out how to make a slimmer ice maker, then this model would be PERFECT!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on October 16, 2025
Posted by: Sam j
from Worcester Massachusetts
[This review was collected as part of a promotion.] Like it, good idea for the deli drawer no need to open the doors, quite motor. Thanks WHIRLPOOL
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Frustrated
on November 7, 2025
Posted by: She3
from Grayson, Kentucky
Wish there were ZERO stars. No space in main fridge area. I've downsized what I traditionally keep in the fridge and purchased organizers but still having issues fitting all my needs in this fridge. Awkwardly made. Door on left won't stay open, not sure if that's a flaw or intentionally. Hard to get something out with 2 hands if you are having to keep that door open too.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 17, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #823338.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #823338.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works Well!
on October 17, 2025
Posted by: Maple2020
[This review was collected as part of a promotion.] This refrigerator holds a lot and makes it all accessible and easy to see. I love that you don't have to open a large door that lets all the air out every time you need something out of it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
My new Whirlpool refrigerator
on October 17, 2025
Posted by: Cindy
from Yukon, Oklahoma
[This review was collected as part of a promotion.] I really like my new refrigerator. It is a good size and has good features. It looks really good and holds all my food. The icemaker has performed well and I like how the water shows the number of ounces dispensed. I am very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
User friendly features
on October 17, 2025
Posted by: Cats55
[This review was collected as part of a promotion.] Bought this a week ago and it is easy to organize. Like having a separate paddle for water and ice and really like the auto water dispenser fill feature. The icons on the door are easy to use
Written by a customer while visiting whirlpool.com