Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(823 Reviews)
Rating breakdown 823 reviews
5 Stars
442
4 Stars
231
3 Stars
85
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
344 out of
411)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
3
Its a nice unit with lots of freezer space.
on October 6, 2025
Posted by: Mike40
from SC
[This review was collected as part of a promotion.] The unit runs a long time, before it shuts off.
When the ice maker dumps the ice and refills with water it makes a loud grinding noise.
When the ice maker dumps the ice and refills with water it makes a loud grinding noise.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Nothing goid
on October 6, 2025
Posted by: Shari
from SC
[This review was collected as part of a promotion.] Doors don’t close all the way, the alert alarm you barely can hear. The motor of the refrigerator is annoying, too loud.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 7, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6420AUjoM and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6421AUjo3 or Instagram http://spr.ly/6422AUjoO. When responding, please include your contact information and reference Case #817822.
We’re looking forward to hearing from you.
Jacob W
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6420AUjoM and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6421AUjo3 or Instagram http://spr.ly/6422AUjoO. When responding, please include your contact information and reference Case #817822.
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 7, 2025
Posted by: hlittlehop
from Grand Blanc , Michigan
[This review was collected as part of a promotion.] We liked the style with the pull out drawer , but it seems the refrigerator runs constantly. It also had lots of foam sticking out from the doors in several spots.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Mixed review
on October 7, 2025
Posted by: Edward
[This review was collected as part of a promotion.] So far I have been pleased with my recent purchase. Only complaint is condensation on freezer drawer, and between the upper doors. Not sure if they seal right
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome Appliance
on October 7, 2025
Posted by: Brenda and Joe
[This review was collected as part of a promotion.] I love that I can see everything in my refrigerator. The storage is awesome. The second drawer for refrigerator makes it simple to store butter, cheese and snacks for grand children
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 7, 2025
Posted by: Jeanniechai
[This review was collected as part of a promotion.] Small dent in the back. Interior design and lighting is nice
Written by a customer while visiting whirlpool.com
Customer Rating
4
good product
on October 8, 2025
Posted by: fridgeman
[This review was collected as part of a promotion.] ample room, drawers are easy to open, side doors are easy to open. so far keeps the cool food cool and the frozen meat frozen. fingerprints are never found.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 9, 2025
Posted by: Clara17
from Dallas, Tx
[This review was collected as part of a promotion.] Needed to replace my refrigerator because it broke down and parts were no longer available
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com