Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(829 Reviews)
Rating breakdown 829 reviews
5 Stars
448
4 Stars
231
3 Stars
85
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
349 out of
416)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
5
French
on September 10, 2025
Posted by: Mom36
from Marston Missouri
[This review was collected as part of a promotion.] My grandkids love the center drawer because that's where we keep there snacks. And we love the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
on September 10, 2025
Posted by: mickey
from nc
[This review was collected as part of a promotion.] the ice maker is very noisy the refrigerator seems to be good alot of room
I would recommend this to a friend!
Response from whirlpool.comBy Branded Team, Consumer Care, September 11, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #795531.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #795531.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
New reftig
on September 11, 2025
Posted by: Jman
[This review was collected as part of a promotion.] I like the refrigerator however when water goes into the icemaker it is excessively loud. I had a repair person out and the ly changed the valve. It was still loud. They said there was nothing more that could be done
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not very happy with this
on September 12, 2025
Posted by: Bobbye
[This review was collected as part of a promotion.] Nightmare! Also the water still tastes bad! I have to run at least six cups of water before I can drink it
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not very good at this price.
on September 12, 2025
Posted by: NJM1
[This review was collected as part of a promotion.] The left door does not seal.
The ice maker makes a sound like a vibrating sander, when it fills the trays
The drawers do not really self close
The ice maker makes a sound like a vibrating sander, when it fills the trays
The drawers do not really self close
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!!
on September 13, 2025
Posted by: Chilly25
[This review was collected as part of a promotion.] I love the look of this stainless steel refrigerator. Also, the water and ice dispenser on the door is fantastic!! The extra drawer for cold items is especially nice and very practical.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator…..however.
on September 14, 2025
Posted by: Rich K
from Western Connecticut
[This review was collected as part of a promotion.] Very nice refrigerator. It is attractive, nicely designed and roomy. The item I like best is the large, full width, lower drawer in the refrigerator section that pulls out and the clear top opens automatically for access. Nicely designed. However, on the other hand, the two fruit/vegetable draws slide poorly in and out. It is a bit of a chore to pull them out and put them back in place. It is poorly designed and is my only negative comment, hence the 4 star rating. For the price of this refrigerator, Whirlpool should have made these draws slide a lot easier. The freezer section is large no easily accessible.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love ❤️ my new fridge
on September 14, 2025
Posted by: Ann~
from Bella Vista, AR
[This review was collected as part of a promotion.] I’m loving my new fridge! My last fridge was 18 years old and still ran…yes, it was a Whirlpool!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com