Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(830 Reviews)
Rating breakdown 830 reviews
5 Stars
449
4 Stars
231
3 Stars
85
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
349 out of
416)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
3
Nice second refrigerator part.
on September 6, 2025
Posted by: Avg Fred
from Louisville KY
[This review was collected as part of a promotion.] I bought this product a little over a month ago I love whirlpool appliances my last refrigerator was whirlpool and I was upset I had to get another because of a shortage between the fuse and the freezer fan so I wasn't happy about that but this new model is pretty nice just wish it had more space in the refrigerator section, you can't really put tall items in it like the older model but overall it's decent.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Still learning on how to used but it looks nice
on September 7, 2025
Posted by: LunaG
from Mississippi
[This review was collected as part of a promotion.] I bought this about a week ago can’t complain it was a pretty food purchase
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great ice maker
on September 7, 2025
Posted by: Namuab
from Corona, CA
[This review was collected as part of a promotion.] We replaced our Samsung with the Whirlpool frig, and the ice maker is a huge improvement! The frig is very cold and I really like the drawer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Another wonderful refrigerator
on September 8, 2025
Posted by: Jerry2108
[This review was collected as part of a promotion.] Our second one of these except for color. Outstanding performance and quiet.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not sure what’s wrong with this one…
on September 8, 2025
Posted by: Jax430
[This review was collected as part of a promotion.] I bought this refrigerator in July 2025 after previously owning a similar model for a couple of years. This particular refrigerator has been problematic since the beginning. The door does not open easily, it freezes/crystallizes the food, you ALWAYS have to ensure it properly seals and there’s constantly moisture on the top gaskets. The previously purchased refrigerator was awesome, not having as much live and successful with this one.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 9, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 794029.
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 9, 2025
Posted by: Wildbill
[This review was collected as part of a promotion.] Love my new refrigerator, but i get conversation on the gasket on the freezer door.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love this Refrigerator
on September 9, 2025
Posted by: Oliver A
[This review was collected as part of a promotion.] I purchased this fridge back in March, and everything works very well. It is mostly quiet and the ice and water dispensers work great!!!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Fridge but not water dispenser
on September 9, 2025
Posted by: Princess
[This review was collected as part of a promotion.] I bought this a couple of months ago and I do like it although the water dispenser seems to need to be recalibrated often and still does not dispense the correct amount of liquid.
Written by a customer while visiting whirlpool.com