Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(832 Reviews)
Rating breakdown 832 reviews
5 Stars
449
4 Stars
232
3 Stars
86
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
349 out of
416)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
5
Great features!
on August 25, 2025
Posted by: Good Karen
[This review was collected as part of a promotion.] I bought the 36” wide French door bottom mount refrigerator 3 weeks ago and I love it! It meets my expectations of organizing and easily finding what I need in the refrigerator. The middle drawer is wonderful, storing cheeses, deli meat, snacks and sodas in one area. No regrets about this purchase!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ehh it’s okay
on August 25, 2025
Posted by: Bdean
[This review was collected as part of a promotion.] I thought this 3 weeks ago , it does it job , but don’t love the storages in the refrigerator section . Also the sliding drawer for extra refrigerator space doesn’t feel smooth gliding
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 25, 2025
Posted by: Mickey
[This review was collected as part of a promotion.] We love it, the design is amazing and so functional.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Be careful - you may get a freezer door that won’t
on August 25, 2025
Posted by: David
from Wilmington NC
[This review was collected as part of a promotion.] This is the second one in less than a year. The first one had a very loud rattle when the ice machine filled with water and a “failed” warm water line at the freezer drawer seal. The second one has a quieter fill line for the ice maker but the warm water line isn’t working on the freezer door on this one either. This was a newer version but it has the same problem. Guess we will have to call this one in for another exchange to our 3rd replacement in 1 year!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Refrigerator with icemaker
on August 26, 2025
Posted by: Rochelle
[This review was collected as part of a promotion.] Not happy with water flow. Changed filter after 3 months. Same problem again after two weeks.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
The ice maker works and no water is dripping!
on August 26, 2025
Posted by: JBOKC
[This review was collected as part of a promotion.] It cools and makes ice very well but there is condensate forming on the top of the freezer door. Looks like a seal / gasket problem.We've had a technician out once already and the problem is still with us.This is not a good way to start off with a new appliance.
The factory representative indicated we needed more warranty to handle this problem at the time we registered the refrigerator...this is a bit disturbing!
The factory representative indicated we needed more warranty to handle this problem at the time we registered the refrigerator...this is a bit disturbing!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Time for a new one
on August 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My prior refrigerator had been in our home for 27 years. It finally died and I bought this whirlpool. I love it. I love all the room and it looks amazing in my kitchen
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not what we expected.
on August 26, 2025
Posted by: Disappointed
[This review was collected as part of a promotion.] This refrigerator is ok. The drawers are good size and I love the pullout deli drawer. However the ice maker takes up so much space and the shelves in the doors are too small. Also, the drawers fall out very easily. The notches that hold them don't hold very well. The ice maker and water are SO LOUD as well.
Written by a customer while visiting whirlpool.com