Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
451
4 Stars
236
3 Stars
86
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
353 out of
420)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
5
Works perfectly
on July 16, 2025
Posted by: TLsbca
[This review was collected as part of a promotion.] So far, so good. The fridge and all components- ice maker, water dispenser work perfectly and keep the fridge, freezer and waist drawer at correct temperatures.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the appearance.
on July 16, 2025
Posted by: Roster15
[This review was collected as part of a promotion.] All compartments are quite large. The extra drawer provides flexibility. The freezer compartment is large. The overall appearance is quite nice.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great organization!
on July 16, 2025
Posted by: Isabel0295
[This review was collected as part of a promotion.] Fits everything! The extra drawer it’s helpful for the frequent items, flexible organizing!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Disappointed
on July 16, 2025
Posted by: Donut Dick
[This review was collected as part of a promotion.] Like the look but inside is not so good.
It is hard to find room for a gallon of milk.
Ice maker takes up too much room.
It is hard to find room for a gallon of milk.
Ice maker takes up too much room.
Written by a customer while visiting whirlpool.com
Customer Rating
4
LOUD
on July 17, 2025
Posted by: “RG”
[This review was collected as part of a promotion.] Too loud. Fridge is noisy. When Ice is low the screw sounds like it’s tearing up. I highly expect the ice maker to fail prematurely!!!! !
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Refrigerstor
on July 17, 2025
Posted by: Refrig
[This review was collected as part of a promotion.] Bought this 2 weeks ago. It seems fine so far. Light in freezer tends not to come on 50% of the time.
Louder than I thought.
Louder than I thought.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not a great find
on July 17, 2025
Posted by: nothappy
[This review was collected as part of a promotion.] I bought this three months ago. Several issues. Four services calls. One issue with tempeture fluctuations and freezer ice build up might be resolved, time will tell. The ice maker and constant "wet ice" has not been resolved. This unit runs constantly, almost never shuts down.
Response from whirlpool.comBy Branded Team, Consumer Care, July 18, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 753230
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Beautiful Fridge - Room for improvement
on July 18, 2025
Posted by: Wink5
[This review was collected as part of a promotion.] The fridge looks awesome and is so roomy even with ice maker taking up a lot of room. Couple things I would improve are : 1) no way to store water dispenser amount so have to adjust it every time you want to do measure fill. Needs favorite button on this fridge. 2) can’t open the right vegetable/fruit drawer all the way unless open both doors. But can open half way. Make it so can open all the way with just right door open
Written by a customer while visiting whirlpool.com