Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(837 Reviews)
Rating breakdown 837 reviews
5 Stars
451
4 Stars
235
3 Stars
86
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
352 out of
419)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
5
Whirlpool for the win.
on July 7, 2025
Posted by: Amanda27
[This review was collected as part of a promotion.] This works wonderful. With a brand like Whirlpool I know it will last.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Overall great investment t
on July 8, 2025
Posted by: John
[This review was collected as part of a promotion.] Love this fridge, the ice refill solenoid is way to loud, will need service on that otherwise great space and easy clean.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Outside easy to clean
on July 8, 2025
Posted by: Mar49
from Michigan
[This review was collected as part of a promotion.] Very disappointed with my purchase
Condensation on seal of freezer. Ice maker stopped working afer one week
Condensation on seal of freezer. Ice maker stopped working afer one week
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 9, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 749620
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Elizabeth Sirlex
on July 8, 2025
Posted by: Michele
[This review was collected as part of a promotion.] It works very well. It is smaller than we would like but works well.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product. Nice features!
on July 10, 2025
Posted by: slowe865
from Conway, SC
[This review was collected as part of a promotion.] I bought this refrigerator a month ago for a new house we just bought. The house came with a Whirlpool dishwash, stove, and microwave, so it was important to me to get a Whirlpool refrigerator. Plus, I'm a former Whirlpool employee with some loyalty to the company. The appliance is beautiful and love the center drawer feature.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Look Twice Before Deciding on this Model
on July 10, 2025
Posted by: carols
[This review was collected as part of a promotion.] I bought this a few weeks ago and have a few issues. Cannot release the in refrigerator ice tray easily. Cannot calibrate the water level. Had a service person come, spent 15 minutes and did not resolve the issue. Watched videos that don't help. Manual provided is not very informative. Not happy with my purchase right now. Trying to deal with all the issues. The ice maker in the refrigerator cuts down the refrigerator space.
Response from whirlpool.comBy Branded Team, Consumer Care, July 11, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case #750397
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case #750397
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
The features are perfect for my home. Great fit.
on July 10, 2025
Posted by: Beee
from Texas
[This review was collected as part of a promotion.] My refrigerator is so beautiful and works great. I am very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on July 11, 2025
Posted by: Gail66
[This review was collected as part of a promotion.] So happy to have another Whirlpool product. Love the size and features.
Written by a customer while visiting whirlpool.com