Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(837 Reviews)
Rating breakdown 837 reviews
5 Stars
451
4 Stars
235
3 Stars
86
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
352 out of
419)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
4
Great features
on July 5, 2025
Posted by: Alan
from Ada , Ohio
[This review was collected as part of a promotion.] Better than the Frigidaire I bought a year ago and nothing but problems.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
A Great basic Refrigerator
on July 5, 2025
Posted by: Rita44
from NC
[This review was collected as part of a promotion.] It is a beautiful refrigerator freezer, but I wish the ice maker did not take up much needed storage space in inside the frig. .It's very noisy when the ice maker and water refill after each use which happens often. I love the storage drawers for meats or veggies.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it.
on July 5, 2025
Posted by: Layne
[This review was collected as part of a promotion.] Love it. Extremely well laid out, efficient use of space. Great ice maker.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice and Easy features
on July 5, 2025
Posted by: Dominic Pantarelli
[This review was collected as part of a promotion.] Beautiful, little different getting used to the side by side doors, overall wonderful , easy set up for cold and lights, freezer has basket shelves, very happy. Thanks Dominic
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
on July 5, 2025
Posted by: Winona
from California
[This review was collected as part of a promotion.] The ice machine does not work right.
I have to open it up and it's so hard to open and turn off
Then it starts making ice again the it stops and I have to repeat the process all over again. By
I have to open it up and it's so hard to open and turn off
Then it starts making ice again the it stops and I have to repeat the process all over again. By
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 7, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 748291
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 748291
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
What an upgrade
on July 6, 2025
Posted by: Jim546
[This review was collected as part of a promotion.] Refrigerator works great, but the buzzing noise from the ice maker is pretty loud.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on July 6, 2025
Posted by: name
from Washington ST
[This review was collected as part of a promotion.] There is no room on the shelves for a large condiment bottle.
lettuce dose not keep in the crisper drawers.
This unit was designed by a man that has never used a refrigerator.
the ice maker takes up too much room.
The center drawer is very at keeping vegetables.
The freezer is great.
lettuce dose not keep in the crisper drawers.
This unit was designed by a man that has never used a refrigerator.
the ice maker takes up too much room.
The center drawer is very at keeping vegetables.
The freezer is great.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Comfy for family of 4
on July 7, 2025
Posted by: Pibapau
from Florida FL
[This review was collected as part of a promotion.] It’s functional and good size. The options of the water are great. The doors a a bit heavy but understandably. The drawers are smooth.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com