Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(837 Reviews)
Rating breakdown 837 reviews
5 Stars
451
4 Stars
235
3 Stars
86
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
352 out of
419)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
2
Needed a fridge quick
on July 1, 2025
Posted by: Not a fan
from Fayetteville NY
[This review was collected as part of a promotion.] I bought this about 3 weeks ago, and love how it looks. I like the ice and water in the door, and extra drawer for quick grabs. The negatives: it’s noisy, and has an overly complicated control panel when I need to change a setting, and there is not much space in the refrigerator section.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, July 3, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dishwasher. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information, your appliance model/serial number, and Review ID# 292182784
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Response from whirlpool.comBy Branded Team, Consumer Care, July 3, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 746664
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 746664
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on July 1, 2025
Posted by: kksk929
from Massachusetts
[This review was collected as part of a promotion.] I bought this unit a few weeks ago. So far so good. My wife and I love the middle refrigerator drawer. We keep frequently used items in it. Eggs, deli meat and cheese to name a few. Unit is very quiet too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good refrigerator with a few abnormalities
on July 1, 2025
Posted by: Wolfgang
from Chesterton, Indiana
[This review was collected as part of a promotion.] We bought the refrigerator a few weeks ago. Overall we are happy with it. There are just a few issues that we don’t understand. During the operation of the ice maker we notice a relatively loud humming noise. It’s brief, but disruptive. Also, amount of ice discharge seems difficult to control.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 1, 2025
Posted by: bill
from Asheboro, North Carolina
[This review was collected as part of a promotion.] Great refrigerator - an exact replacement of our previous Whirlpool refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great purchase. You will not regret purchasing.
on July 1, 2025
Posted by: Junior
[This review was collected as part of a promotion.] We are so happy with our new refrigerator. So much room for storage. Couldn't be more pleased with our purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Disappointed
on July 2, 2025
Posted by: Mike
from North Carolina
[This review was collected as part of a promotion.] Purchased May of 2025. Within two weeks had to have water valve replaced as the refrigerator made an extremely loud noise when the ice maker cycled and water was being refilled into the tray.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
It’s a dud
on July 2, 2025
Posted by: Ddreadin
[This review was collected as part of a promotion.] I bought this about a month ago still do not have a inside light for my refrigerator
Response from whirlpool.comBy Branded Team, Consumer Care, July 7, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 747225
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product
on July 3, 2025
Posted by: Maddog
[This review was collected as part of a promotion.] Installed a couple of weeks ago, could not be happier.
I lived through a competitor's brand for ten years and had so much trouble with the unit. Water stopped running, no ice...
Written by a customer while visiting whirlpool.com