Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(837 Reviews)
Rating breakdown 837 reviews
5 Stars
451
4 Stars
235
3 Stars
86
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
352 out of
419)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
5
Excellent appliance.
on June 27, 2025
Posted by: C2Mora
[This review was collected as part of a promotion.] We are happy with the performance so far. It is quiet and with contemporary style.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
New fridge
on June 27, 2025
Posted by: Meka
[This review was collected as part of a promotion.] This is my first ownership of a whirlpool fridge, I have been loving it so far.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor product performance door do not seal properly
on June 28, 2025
Posted by: mike007
from Poquoson, Virginia
[This review was collected as part of a promotion.] there is condensation build up where the door magnets connect with the refrigerator. also the lowest freezer temperature is -5 degrees but with the improper sealing of the doors the lowest temp is zero degrees which is not cold enough for things like ice or ice cream. please email me to fix this. frige model WRMF3636RZ00 serial KE1730747.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 2, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 745321.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Really pretty.
on June 30, 2025
Posted by: Toni
[This review was collected as part of a promotion.] nice refrigerator. Bright inside, lots if space. Not so crazy about the dispensing of ice. alittle messy. Needs improvement in the design.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Compartmental wonders!
on June 30, 2025
Posted by: Moni
[This review was collected as part of a promotion.] I bought this fridge a few weeks ago and me and my family love it. The sections make it very accessible and easy to retrieve different item types. The beverage section is my niece’s favorite. I love the two freezer sections. Once one gets it organized, it makes your life a tad easier.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I like it!
on July 1, 2025
Posted by: carl
[This review was collected as part of a promotion.] I got it less than a month ago; I'm very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the space in this appliance
on July 1, 2025
Posted by: Gram on the go
[This review was collected as part of a promotion.] Does everything I thought. I only like Whirlpool products!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great outside design, inside, sub par
on July 1, 2025
Posted by: Dixie
[This review was collected as part of a promotion.] The fridge is beautiful. The inside design is bad. No room for much for such a large fridge. Door shelves too short for condiment bottles, very little tall space for milk, etc. My Samsung was very roomy! Icemaker takes up yoo much space.
Written by a customer while visiting whirlpool.com