Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2 out of 5
4.2
(837 Reviews)
Open Ratings Snapshot
Rating breakdown 837 reviews
5 Stars
451
4 Stars
235
3 Stars
86
2 Stars
36
1 Star
29
84%of customers recommend this product. 
(
352 out of 419
)
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Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
5 out of 5
5
Great buy!
on June 4, 2025
Posted by: ebt0869
from Texas
[This review was collected as part of a promotion.] We bought this refrigerator a month ago and so far, so good! It really looks nice in the Kitchen and water and ice noises are common and not overly loud or annoying. Space is awesome!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Good but loud
on June 5, 2025
Posted by: AH52
[This review was collected as part of a promotion.] We bought this a couple weeks ago and are so happy we upgraded. Rating would be 5 star but the top drawer gets hung up a little while closing and the ice maker fill is really loud.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Love the third drawer
on June 8, 2025
Posted by: Jhal
from Florida
[This review was collected as part of a promotion.] I bought this several weeks ago and it is a fantastic fridge. Plenty of ice quiet operation, love the third drawer. No complaints.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Replacement refrigerator
on June 9, 2025
Posted by: John
[This review was collected as part of a promotion.] We like the French doors and the drawer. The lower drawer freezer is handy but allows easy access to the main refrigerator space. The French doors on top allow for larger plates or platters. We like the ice and water in the door which means you don’t have to open the doors to get cold water
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
I love the new features: ice maker, vegetable bin
on June 13, 2025
Posted by: icee
from los angeles
[This review was collected as part of a promotion.] I love my new fridge. It is the most modern, functional and I just love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Lots of space.
on June 13, 2025
Posted by: Rikgolf
[This review was collected as part of a promotion.] It has been over a month and I am thoroughly enjoying it. Just today my wife said it was a really nice refrigerator. Love the top drawer which gives more space for refrigerated items. Thoroughly enjoy all the space.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Disappointing
on June 13, 2025
Posted by: Susan
[This review was collected as part of a promotion.] Ice make makes very little ice. The refrigerator is louder than our 17+ year old one was.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Pleased with our Purchase
on June 14, 2025
Posted by: UncleMike
from Rock Hill, SC
[This review was collected as part of a promotion.] We purchased this refrigerator about 4 months ago after our previous fridge abruptly died and we have been pretty happy with it.
PROS
Bright LED Lighting inside all compartments makes finding things easy
Ice and water dispenser in the door works well and the "auto water fill" feature is very convenient
Opening of both top doors combined with transparent shelving and drawers allows easy viewing of all items inside
Internal "vegetable drawers" are bigger than expect for this type of fridge
Middle refrigeration drawer has sections making it great for storing meats (chicken, ground beef, cold cuts) and cheese
Lower freezer has two internal sections that help with organization
Metal ball bearing slides for all "drawers" make opening and closing easy
Warning (visual and audible) when right door or drawers are not fully closed.
CONS
Temperatures for both sections can be set on control panel but are not displayed at all times
Left main door design for ice maker limits storage on the inside of that door
Left door design combined with shelf design limits space for storage of "tall" items such as juices, milk, sodas, etc.
Left door can be "left open" without alarm sounding due to placement of "door switch" 
We previously owned a full side-by-side fridge so we have had a "learning curve" to determine the best way to organize our food in this layout.
After becoming comfortable with the new layout, we can say that overall we are pleased with the purchase of this model.
We  would recommend purchasing an inexpensive separate fridge/freezer wireless temperature monitoring system with alarm capabilities to ensure left hand door partial closures are recognized.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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