Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(836 Reviews)
Rating breakdown 836 reviews
5 Stars
451
4 Stars
234
3 Stars
86
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
352 out of
419)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
5
Great Buy
on June 1, 2025
Posted by: But63
[This review was collected as part of a promotion.] I waited to buy it and I'm glad I did. I researched the best refrigerator to buy and whirlpool was at the top of my list. I had an older whirlpool for 15 years and it still worked no problems at all. I redecorated my kitchen, so I changed my appliances and that's the only reason I changed. I love the additional space.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Gold Whirlpool, top of the line???
on June 1, 2025
Posted by: Marionsally
[This review was collected as part of a promotion.] Was forced to buy a new (exact same model) fridge after 9 years with my new one, due to the ice maker not being repairable. This new revised model is not as conveniently designed inside AND now there is a condensation issue and with water leaking all over. Guess its time to make use of my warranty! Very disappointed.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great over all
on June 2, 2025
Posted by: JhAd16
from Kentucky
[This review was collected as part of a promotion.] We bought this to replace our old one and glad we did. It's a lot better than the one we had before.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Refrigerator
on June 2, 2025
Posted by: Mikeugh
[This review was collected as part of a promotion.] After 1 day, the refrigerator light went out and I am still waiting on an LED replacement. The water/ice dispenser would be better if there was a drain underneath it to catch the water and ice instead of just a shelf.
Response from whirlpool.comBy Branded Team, Consumer Care, June 2, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 732754
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
great features
on June 2, 2025
Posted by: jax20
[This review was collected as part of a promotion.] the refrigerator that i purchased quit working. so the company brought me this refrigerator and im glad
they did! i really love it!
they did! i really love it!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Replacement
on June 4, 2025
Posted by: BDE12
[This review was collected as part of a promotion.] I bought it a week ago. We like this fridge that we had for 13 years.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on June 4, 2025
Posted by: Puff
[This review was collected as part of a promotion.] I am surprised when the door is open to get something out it takes hours to get temperature below 40 again
Written by a customer while visiting whirlpool.com
Customer Rating
4
on June 4, 2025
Posted by: Faye
[This review was collected as part of a promotion.] Ice machine is kinda loud refilling the water to make ice and when it dumps it scares our dog.
Honestly- haven’t had it long enough to really judge performance
Written by a customer while visiting whirlpool.com