Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(836 Reviews)
Rating breakdown 836 reviews
5 Stars
451
4 Stars
234
3 Stars
86
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
352 out of
419)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
1
Not Happy 😩
on May 29, 2025
Posted by: James6704
[This review was collected as part of a promotion.] We purchased fridge on April 4, 2005…We’re trouble w/LED light do not illuminate when the refrigerator and/or freezer door is opened.
Response from whirlpool.comBy Branded Team, Consumer Care, June 2, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 730761
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 730761
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Storage Space
on May 29, 2025
Posted by: KLW25
from Atlanta, GA
[This review was collected as part of a promotion.] We are happy with our new refrigerator! The storage space in the freezer is wonderful! The features are so helpful!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice fridge/freezer
on May 29, 2025
Posted by: Mike47
[This review was collected as part of a promotion.] We are very happy with our purchase. The only negatives:
There is no door alarm if the door is left open, the left door does not close easily If the right door is shut and the icemaker makes it difficult to put large containers of milk, etc. in that area since you’re not supposed to put those items on the door. The middle refrigerator drawer is very, very handy and makes up for the loss of space from the icemaker.
There is no door alarm if the door is left open, the left door does not close easily If the right door is shut and the icemaker makes it difficult to put large containers of milk, etc. in that area since you’re not supposed to put those items on the door. The middle refrigerator drawer is very, very handy and makes up for the loss of space from the icemaker.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool Refrigerator Review
on May 29, 2025
Posted by: GranGran
[This review was collected as part of a promotion.] Nice looking refrigerator but not a lot of space for all my items.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 30, 2025
Posted by: Weez
[This review was collected as part of a promotion.] I love the fridge, the top is not as spacious as my previous fridge. Installers should have leveled it
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great large size family refrigerator!
on May 30, 2025
Posted by: Jasmur
from Pueblo Colorado
[This review was collected as part of a promotion.] Great large size refrigerator and bottom freezer! I didn’t know if we would like the Dutch doors on top, but they are great! Love the mid refrigerator drawer! So far we love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the features
on May 31, 2025
Posted by: None
[This review was collected as part of a promotion.] Only had the refrigerator for 2 weeks and so far so good.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Only bad thing
on May 31, 2025
Posted by: Boops
[This review was collected as part of a promotion.] Not enough space for taller items in refrigerator. Not in love with freezer on bottom.
Written by a customer while visiting whirlpool.com