Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(836 Reviews)
Rating breakdown 836 reviews
5 Stars
451
4 Stars
234
3 Stars
86
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
352 out of
419)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
4
on May 19, 2025
Posted by: Mick
[This review was collected as part of a promotion.] It appears to be a great fridge. Time will tell.
The noise level of the ice maker is ridiculous.
Cant figure out how to get ice maker bucket off. Afraid to break it.
Cant find instructions..
The noise level of the ice maker is ridiculous.
Cant figure out how to get ice maker bucket off. Afraid to break it.
Cant find instructions..
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool Refrigerator
on May 20, 2025
Posted by: My Fridge
from Texas
[This review was collected as part of a promotion.] I bought this refrigerator a month ago and it suits us to a tee.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Why buy anything else?
on May 21, 2025
Posted by: Goonie
from Southport, NC
[This review was collected as part of a promotion.] We just moved into a newly built home and purposefully exchanged a Frigidaire side by side refrigerator model for the Whirlpool French door model. In our previous home we were so pleased with the Whirlpool, it just made sense to get one again. I love the space, the design of the drawers, especially the large middle drawer and plenty of freezer space. I'm convinced it has the best features!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on May 21, 2025
Posted by: ech50
from South Holland IL
[This review was collected as part of a promotion.] Very satisfied with the refrigerator and like the updated configuration
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on May 21, 2025
Posted by: ShawnB73
[This review was collected as part of a promotion.] Best purchase I ever made! Thank you so much whirlpool for such a great product!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good appliance
on May 26, 2025
Posted by: jerryww
[This review was collected as part of a promotion.] I've had this appliance for about 3 weeks we really like it. the only think I dislike was when I called to register the appliance the agent was very presentence on selling me a extended warrant plan the first 2 months free then pay a fee, The appliance is covered for the first year so why pay a fee. He didn't understand what not interested meant.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Loud!
on May 28, 2025
Posted by: BA321
[This review was collected as part of a promotion.] I bought this about a month ago. I like it except that it's so LOUD. I'm wondering if they forgot to put insulation in it. It runs loud and the water and ice maker are even louder!! Other than that, I like it.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don’t buy
on May 28, 2025
Posted by: Cnick
If I could give 0 stars I would. VERY noisy! VERY small inside! Must open both doors to fully open right side crisper drawer!🤪 One 3 pack of romaine lettuce pretty much fills the drawer! At 6 months old seal around right hand door was cracked in several places. There is condensation on seal inside freezer drawer. Service tech replaced door seal but new seal has several folds in it from being packaged. It’s been installed for week and not showing signs of improvement. He “softened the seal with heat gun” in freezer drawer. No change in appearance of condensation. I really want my $$$$ back!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 2, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 730443
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com