Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(836 Reviews)
Rating breakdown 836 reviews
5 Stars
451
4 Stars
234
3 Stars
86
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
352 out of
419)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
5
I love it!
on May 9, 2025
Posted by: Laurie
[This review was collected as part of a promotion.] I've had this refrigerator for a week, and so far, I love it! I love the third outside drawer and the French doors. There is a red light icon that lights up when a door is left open, but I wish there was an alarm for an open door. Otter than that, this model is perfect! I love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Refrigerator
on May 11, 2025
Posted by: Bjew
[This review was collected as part of a promotion.] Very nice refrigerator the ice capacity is good and good space in the freezer. The only thing is I’m use to having
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great looking
on May 11, 2025
Posted by: Smiley
from Venice Florida
[This review was collected as part of a promotion.] I love my new refrigerator but I’m not sure how I should set the extra drawer in the middle. I see nothing in my manual and I was unable to find a telephone number where I could call for help
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Love the two paddle for Ice and Water
on May 14, 2025
Posted by: Linda
from Watkins Iowa
[This review was collected as part of a promotion.] So far the my family likes it. Missing some features that my Talladega had. Seems we have went with cheaper options on drawers.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Like the size of compartments
on May 15, 2025
Posted by: Rocky
from Minden Nv
[This review was collected as part of a promotion.] It is our second one left the other at home we sold
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Son's recomendation
on May 16, 2025
Posted by: Sasha
[This review was collected as part of a promotion.] I bought a Whirlpool on my son's recommendation. And so far, I am glad I did. Its beautiful but has taken me some time to get used to the difference in the one I had previously.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible appearance because of the ridiculous pack
on May 17, 2025
Posted by: Lara
from Avalon NJ
[This review was collected as part of a promotion.] It’s ok. I bought it specifically for the ice maker and you have to push it really hard to get the ice and water to come out. Also, it came with plastic everywhere and when they took it off bits are stuck and I can’t get out even with tweezers so it looks awful. The installation team basically said deal with it. I’m not happy with it at all. I’ve spent hours trying to to pull out plastic with tweezers, it doesn’t work and it looks terrible. Don’t put wrapping on a product that doesn’t come off.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 21, 2025
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Please visit https://producthelp.maytag.com/Refrigeration/Full-size_Refrigerators and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 724896
Let’s see what we can do for you!
Christy T
We regret that you are having these concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Please visit https://producthelp.maytag.com/Refrigeration/Full-size_Refrigerators and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 724896
Let’s see what we can do for you!
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not happy
on May 19, 2025
Posted by: Not happy
from Florida
[This review was collected as part of a promotion.] The ice maker is not easy to use and the inside of the fridge is small
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 22, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 725735
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 725735
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com