Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(835 Reviews)
Rating breakdown 835 reviews
5 Stars
451
4 Stars
233
3 Stars
86
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
352 out of
419)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
3
It’s working now but took weeks to get tixed
on April 24, 2025
Posted by: New homeowner
from Sarasota
[This review was collected as part of a promotion.] I purchased this refrigerator through a builder named DiVosta and they didn’t incliude the water filter also I had to deal with condensation dripping from the fridge.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wanted something other than the side by side.
on April 24, 2025
Posted by: Reo 1010
[This review was collected as part of a promotion.] I have only had it for a week and half, very happy so far. My 17 year old quit freezing
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful Accessory to my kitchen
on April 27, 2025
Posted by: Lori25
from Portland, Oregon
[This review was collected as part of a promotion.] I bought this a few weeks ago, & overall, love the refrigerator...but the owner's manual is worthless! It tells me NOTHING about the refrigerator, in terms of the ice maker or the front panel operation.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on April 27, 2025
Posted by: DU82
[This review was collected as part of a promotion.] I LIKE THE PRODUCT, ENJOY THE ICE MAKER JUST WISH THAT IT WAS A BIGGER CU FT, LIKE THE NO SMUGE, NO FINGER PRINT
Written by a customer while visiting whirlpool.com
Customer Rating
2
Expected more
on April 28, 2025
Posted by: Big Mick
[This review was collected as part of a promotion.] Replaced our old LG with this Whirlpool. Like the fact that it's larger and dispenses water and ice through the door but then .. (1) fit and finish are terrible. Every seam is tough, side panels are irregular in that there are 'waves' on both sides. Store delivery guy said they all come through like that due to expanding insulation sprayed in during assembly. (2). Spray insulation protrudes from every orifice. (3) Ice dispenser is VERY loud... like gunshots! (4) I'm skeptical that the shelves will hold up over the long haul in that they seem to be very lightweight. Had they had a floor model one at the store, I probably would have opted for something other than Whirlpool. No one carries stock in inventory these days so you take your chances!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 715332.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on April 28, 2025
Posted by: Wendi
from SC
[This review was collected as part of a promotion.] I've had my refrigerator for about 2 months and I really like it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good working Refrigerator
on May 2, 2025
Posted by: bill09
[This review was collected as part of a promotion.] We bought this in December. We had a Kenmore Elite similar to this one, but the Ice Maker was in the Door and Slim line.
Our new Whirlpool Refrigerator has an Ice Maker that takes up a lot of space that we used to have. I love the way that the Ice Maker is working, just takes up too much valuable space.
The Refrigerator is a lot more noisy, it takes a while to get used to.
After delivery, it required a good cleaning, it had black dust, hair & grass around & under shelves. There was also a scratch on the side of the Ice & Water dispenser.
Our new Whirlpool Refrigerator has an Ice Maker that takes up a lot of space that we used to have. I love the way that the Ice Maker is working, just takes up too much valuable space.
The Refrigerator is a lot more noisy, it takes a while to get used to.
After delivery, it required a good cleaning, it had black dust, hair & grass around & under shelves. There was also a scratch on the side of the Ice & Water dispenser.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Like all the great features
on May 2, 2025
Posted by: Nan72
from Crewe, VA
[This review was collected as part of a promotion.] Purchased in March and we are loving it thus far. Very quiet compared to our last refrigerator a Frigidaire that was noisy and never cooled food properly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com