Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(834 Reviews)
Rating breakdown 834 reviews
5 Stars
450
4 Stars
233
3 Stars
86
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
351 out of
418)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
5
Great refrigerator with great features
on April 9, 2025
Posted by: Dido
from Michigan
[This review was collected as part of a promotion.] So far so good it has been only one week since we got it and we are very happy with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great product but....
on April 9, 2025
Posted by: Larrygk
from North Platte, NE
[This review was collected as part of a promotion.] I bought this a little over a week ago. I'm still getting used to it but it is a good fridge. The ice and water in door is new to me and I have been enjoying that. The only reason I gave it 4 stars and not 5 is that the fan is loud. I didn't notice it too much the first couple of days but when it is quiet in the house it sounds like the dishwasher is running. Wish it wasn't so noticeable but now that is all I hear.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great ice machine.
on April 9, 2025
Posted by: Marc
[This review was collected as part of a promotion.] This is my first time buying a Whirlpool product and thus far my wife and I are happy with it. We have always bought Kenmore and all their appliances have been outstanding averaging 14 to 20 years. We're hoping the same from Whirlpool.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Review Space before your Purchase
on April 12, 2025
Posted by: Beto
[This review was collected as part of a promotion.] This is a great looking refrigerator from the outside but when you open de top door the ice maker is so big takes so much space I don’t understand why can not put the ice maker on door that’s the main reason
I return the refrigerator and buy a side by side for a family o
I return the refrigerator and buy a side by side for a family o
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 16, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #707754.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #707754.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the third drawer
on April 12, 2025
Posted by: REINHARTT
from Buckley, IL
[This review was collected as part of a promotion.] We love our new refrigerator except for the fact that is very noisy when some solenoid kicks in. Not sure is this is common or there is a problem with it. Maybe someone could come and take a look at it. Thanks
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on April 14, 2025
Posted by: KRR Champ
[This review was collected as part of a promotion.] Everything has worked well as stated. No issues so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on April 14, 2025
Posted by: Cherrydk
[This review was collected as part of a promotion.] It’s an overall good refrigerator, but I have only had it a month and my ice maker has stopped working.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Loved it till it quit working. We need help.
on April 15, 2025
Posted by: Please send me help!!!
[This review was collected as part of a promotion.] It worked fine for a few weeks but it steady warmer for last few weeks till it became unusable. It's unusable now. I need help!!!! I don't take giving bad rating lightly. Just want fixed. 4 mo old.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 708909.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com